Announcement
Rifle Paper Co. SALE ► 25% OFF All Rifle Paper Co. fabric pet collars, bow ties, bandanas from Made By Cleo. Plus, get 25% OFF all engraved ID tags, collar charms, decorative bells, collar flower corsages, metal buckle upgrades & pet AirTag holders. No code needed (priced as marked). Sale ends Monday 5/13 @ Midnight!
Made By Cleo offers a refreshing variety of quality collars, ID tags, bow ties, bandanas & accessories for cats + little dogs. Ethically handmade with love in Austin, Texas USA. Shop online today! ► FAST & FREE SHIPPING for Order Subtotals $35 or More (U.S. Only). ►We are open Monday through Friday, shipping worldwide from Austin, Texas USA to every country worldwide. Allow 1-3 business days (unless otherwise noted) for us to process and ship your order. All orders get an automatic shipping confirmation email sent w/ tracking link once dispatched.
►Our NEW Mid-Spring 2024 Collection is officially here! Lots to love among our new releases - all of them inspired by nature. The new collection features vibrant bugs & butterflies, lush hydrangeas, juicy clementines, adorable shimmery bumble bees, and two new plaids (one that looks like the ribbons on a may pole, and one that is a dream of the sea). Enjoy!
Quick Links to Shop:
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►Spring Vibes: https://www.etsy.com/shop/madebycleo?search_query=spring
►Velvet Collection: https://www.etsy.com/shop/madebycleo?search_query=velvet
►Rifle Paper Collection: https://www.etsy.com/shop/madebycleo?search_query=rifle+paper
►Engraved Pet ID Tags, Collar Charms & Bells: https://www.etsy.com/shop/madebycleo?section_id=19127372
►Gift Boxes + Wrapping Service - https://www.etsy.com/shop/MadeByCleo/search?section_id=35977444
►Birthday / Party: https://www.etsy.com/shop/madebycleo?section_id=36763021
►Collar Flowers: https://www.etsy.com/shop/madebycleo?section_id=26737709
►Pet Bandanas: https://www.etsy.com/shop/madebycleo?search_query=bandanas
►Pet Bow Ties: https://www.etsy.com/shop/madebycleo?search_query=bow+tie
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►NEED ASSISTANCE WITH SOMETHING?
If you have any additional questions, please email us at help [!at] madebycleo.com or send us a convo via Etsy. We will do our best to reply within 24-48 hours to your inquiry.
And as always, thank you for your business and support!
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WHOLESALE ORDERS
If you are interested in carrying our products in your shop or veterinary retail area, we can send you a PDF packet containing our wholesale pricing / line sheet and terms. Please email: help [!at] madebycleo.com
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Main Website ► http://www.madebycleo.com
Instagram ► http://www.instagram.com/MadeByCleo
Facebook ► http://www.facebook.com/MadeByCleo
TikTok ► https://www.tiktok.com/@madebycleo
Featured items
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Reviews
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Eleonora on May 11, 2024
5 out of 5 starsMy dog's old collar charm broke off so I wanted to get her something new! This one is very gorgeous and looks so nice with her collar and tag 😊
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cjharris53 on May 10, 2024
5 out of 5 starsIt looks so nice on the collar that I ordered at the same time! My cat is sporting her new bling! Thank you!!
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Nicole on May 10, 2024
5 out of 5 starsWe are repeat customers and this is our 4th air tag holder. Really nice quality, great colors, and even the fussy cats don’t mind them at all. Super fast shipping too!
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Atriella on May 9, 2024
5 out of 5 starsI actually use this to keep track of my keys, incredibly easy to tell if I forgot them in a coat or pants in the laundry
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brendamorton72 on May 12, 2024
5 out of 5 starsDescription 100%, quality and expectations meet me completely satisfied
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Judy Reamy on May 12, 2024
5 out of 5 starsExcellent quality collar. We will definitely order from this seller in the future.
About MadeByCleo
A refreshing alternative to the big box store pet collars.
Shop members
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Cleo
OG Kitty Founder / Muse
Cleo's special talent for losing his collars the first half of his life led to the founding of Made By Cleo. Since the company's creation, he supervised, modeled and tested hundreds of collars. His services were paid for by daily retainer of treats.
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Cosmo
Road Tester
Cosmo has faithfully carried on the torch where Cleo left off. His knack for rolling in dirt, breaking curfew & rolling in at 5am looking fabulous despite it all, keeps us inspired & continually striving to make products that can handle his sort. ;)
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Leslie Gray Harmon
Owner / Founder, Creative Director
I have lived in Austin for 25 years and love all things cat + textiles, the color green, horror movies & breakfast tacos. When not working on stuff for my favorite company, I am likely snuggling w/ my 2 kids (4 yr old daughter or kitty).
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
PROCESSING TIME — How long will it take for my order to ship?
We generally need 2-4 business days from the date you placed your order, to make & prepare your order for shipment. This timeframe may vary depending on the time of year or a specific week so please check the stated leadtime that will be listed on any product page for the most accurate estimate. Business days are Monday through Friday (and do not include the weekend).
SHIPPING — How fast, and can I pay for rush / expedited shipping?
*For Holiday Shipping Schedule - see separate section*
We ship Monday through Friday from Austin, TX USA to all worldwide destinations. Multiple shipping options are available to choose from during checkout.
REGULAR + FREE SHIPPING includes a tracking link / estimated delivery within:
► USPS First Class Domestic (all U.S. States) — 4-8 business days
► USPS First Class International — 2-6 weeks (for most countries)
EXPEDITED SHIPPING
► USPS Priority Mail — 1-3 Day Delivery
► UPS 2nd Day Air — 2 Day Delivery (Mon-Fri)
► UPS Next Day Air — 1 Day Delivery (Mon-Fri)
► DHL Worldwide Express (2-4 Days)
***Purchasing an EXPEDITED shipping upgrade guarantees that your order will be shipped within 24 hrs of purchase.***
MAKING CHANGES — Is there time to change my address or order details?
We do our best to ship orders quickly. In order to request a change to either your shipping address or order details, please message us within 2 hours of placing your order for the best chance of securing the change(s). Be specific about the details of your change request to avoid delays. Once we receive your message, we will reply promptly to confirm whether or not the change is still feasible.
Note: If your order has been delivered to the post office, we have no way to re-direct the package to a different address. In these cases, your best option is to place a new order with the correct shipping address. If the original package is returned to us (and is not a custom item), we will refund the original item(s).
SIZE OPTIONS — What collar sizes do you sell?
► KITTEN (6-10" NECK SIZE)
Fits kittens + smaller adult cats (approx. 4-10 lbs)
► ADULT CAT (8-13")
Fits average-sized + slightly larger cats (~8-18 lbs)
► XL CAT (12-16")
Fits bigger or fluffier cats (~18+ lbs)
► TINY DOG (6-10")
Fits most teacup & miniature dog breeds and small puppies (~2-4 lbs). Includes D-ring (instead of round split ring used on cat collars).
► MINI DOG (8-13")
Fits most small dog breeds (~4-10 lbs) including: Chihuahua, Mini Dachshund, Papillon, Maltese, Pomeranian, Mini/Toy Poodle, Shih Tzu, Mini Schnauzer, Yorkshire Terrier, etc. Includes D-ring.
► SMALL DOG (12-16")
Fits small dogs including: Beagle, Jack Russel Terrier, Boston Terrier, French Bulldog, Cocker Spaniel, Poodle, Pug, etc. Includes D-ring.
SIZE ADVICE — What size do you think I should get?
Customers often ask for recommendations on a collar size based on the weight, age, or breed of their pet. We can try to help you make an educated guess with this info, but the surest, recommended advice is to MEASURE your pet's neck before ordering.
► HOW TO MEASURE: If you don't have a flexible measuring tape, you can wrap a piece of string around your pet's neck (not tight, but snug) to find out the length you need — then measure the string used, next to a straight ruler or tape.
► IF YOUR PET IS IN BETWEEN SIZES, first - pick either size & add the collar to the cart. At Checkout, you can include a 'Note to MadeByCleo', to let us know your pet's neck size. We'll customize the size as needed for optimal fit.
HARDWARE COLOR — Can I get gold instead of silver hardware shown (or vice versa)?
Yes, we can easily accommodate any hardware color changes (gold vs. silver OR silver vs. gold) since all of our collars are made to order.
► To request gold hardware collar accents (or vice versa, depending on whatever is the default color shown for a particular collar style) -- simply add your hardware color request in the 'Note to MadeByCleo' message box (located on the cart page before checkout).
BUCKLE COLOR — Can I get a white buckle instead of the black one shown (or vice versa)?
Yes, we can easily accommodate a substitution request for a white buckle instead of the black one shown (or black instead of white), since all of our collars are made to order. We do not offer other colors aside from black & white however. Both options are available in breakaway and non-breakaway versions (both look virtually identical to what you see used in the collars photos but obviously will function differently).
► Also, if you wish to get the collar buckle clasp upgraded to gold or silver metal, please be sure to purchase the metal buckle upgrade option (link below) in addition to the collar. (One buckle upgrade per collar).
https://www.etsy.com/listing/195398628/metal-buckle-
HOLIDAY SHIPPING DEADLINES — 2023
See our holiday ordering chart here:
https://www.madebycleo.com/pages/holiday-ordering-deadlines
For U.S. Delivery by December 24, please order by:
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►December 11 - Standard Mail or Free Shipping (Delivery in 4-7 Postal Days) / NON-Guaranteed.
►December 19 - USPS Priority Mail (Rush Processing included in price / ships same day or in 24 Hrs Monday-Friday | Delivery in 1-3 Postal Days) / NON-Guaranteed.
►December 20 (Order Cut-off by 12pm CST on 12/20) - UPS 2nd Day Air (2-Day Delivery) + UPS Next Day Air (1-Day Delivery). Rush Processing included in price / ships same day or in 24 Hrs Monday-Friday | Guaranteed.
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