Announcement
Selling UNPAINTED ceramic bisque; ready to paint items and completed ceramics. All items listed come unpainted unless otherwise discussed and a special order is made/placed. All items are MADE TO ORDER when ordered and as such there is a two week shipping time frame
Color Pictures: Are for suggested ways of painting and or finishing your pieces. Accessories or attachments such as: glasses, flowers, marbles, and others are not included with your piece.
Lighted Items: Come with the light source that fits in function and cost effectiveness to keep from having to raise prices in these times of inflation.
Refund/Exchange/Replace Policy:
Replacements:
Should an item arrive broken, or with a major flaw we are happy to send a replacement. To get this started, please just contact us through Etsy Messages( NOT email) and we will work with you to fix the problem. Please attach a picture showing the damages/major flaw and a picture of the outside of the box. These pictures are needed for insurance purposes.
Exchanges:
Are only done if the piece arrives with major flaw, broken, or somehow not as described. All pieces have their sizes listed under Item Description, and as such exchanges will not be done do to size,
Refunds:
If an item arrives broken or with a major flaw, this may be an option presented to you. Other than that, Refunds are not often given due to the nature of our items. They are MADE TO ORDER. We do not keep stock sitting around. They are breakable and often times do not fair well on the return trip. Refunds for other reasons, may be discussed on a case by case basis and we try to be understanding.
Shipping:
Due to Rising Cases of Covid-19 the Post Office is experiencing delays in shipping do to lack of healthy staff. We here at Magical Mud Ceramics, will make every effort to ship as early as possible. We ship via Priority Mail with tracking, but once the items ship it is mostly out of our hands. Please be patient and understanding during this time of Health Crisis.
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Items
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Reviews
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Linda Schroder on Mar 30, 2024
5 out of 5 starsThis item arrived as described and well cleaned! The packing for shipping was also done well to ensure it arrived without breakage.
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Linda on Mar 20, 2024
4 out of 5 starsThe description says it was 3 pieces but the stand was attached to the door. Still a really nice piece. It would have been nice if the windows and the area at the bottom of the door were cut out so a light could be added.
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Carol on Feb 12, 2024
5 out of 5 starsThese bunnies are adorable, well made and they arrived in a timely manner. I will definitely buy from this shop again.
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Sandra on Jan 5, 2024
5 out of 5 starsBeautiful piece. Arrived in perfect condition. Can’t wait to get to painting.
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Cindy on May 5, 2024
4 out of 5 starsBeautiful pieces. Unfortunately, the earrings are for the same ear so one doesn't fit the way it should. Packaged great and quick delivery.
About MagicalMud
Single Mother finding a new passion
Shop members
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Katie P.
Owner, Maker, Photographer
I've always had the creative bug. When I was young I learned how to make things for my dolls, and as I grew my creative passions grew with me. Finding Magical Mud and it's founder has given me a whole new outlet!