oursvolant
Handmade modern kids mobiles & illustrated goods
Brussels, Belgium
Shop policies
Last updated on
March 15, 2017
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Dear customers,
You can expect good communication and quality pieces. I am deeply passionate about what I do, and my pieces are a reflection of that. Some items are made to order, therefore it will take some time before they are ready to ship. Once they are ready, I will ship the item as quick as possible and contact you to let you know the status of your order.
I happily do custom work. Let me know what you have in mind by sending an email to this address : marine.schneider [!at] hotmail.com.
If you saw an item that you liked but that is no longer in the shop, email me and I'll see what I can do!
If your item arrives to you damaged, I am so very sorry! Most of my products are made out of porcelain and even though I try to secure my pieces as much as I can, it can happen that they somehow break during the shipping process. Please do contact me as soon as you receive the object and I will make a new one for you.
Copyright © 2017, Marine Schneider.
Ours Volant original designs are not to be re-distributed, copied, imitated, or misappropriated in any way. All Rights Reserved.
You can expect good communication and quality pieces. I am deeply passionate about what I do, and my pieces are a reflection of that. Some items are made to order, therefore it will take some time before they are ready to ship. Once they are ready, I will ship the item as quick as possible and contact you to let you know the status of your order.
I happily do custom work. Let me know what you have in mind by sending an email to this address : marine.schneider [!at] hotmail.com.
If you saw an item that you liked but that is no longer in the shop, email me and I'll see what I can do!
If your item arrives to you damaged, I am so very sorry! Most of my products are made out of porcelain and even though I try to secure my pieces as much as I can, it can happen that they somehow break during the shipping process. Please do contact me as soon as you receive the object and I will make a new one for you.
Copyright © 2017, Marine Schneider.
Ours Volant original designs are not to be re-distributed, copied, imitated, or misappropriated in any way. All Rights Reserved.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
Payment
I accept payment through PayPal and direct bank transfer. I do not accept cancellation on my "made to order" products.
Shipping
If you are purchasing one of my pieces as a gift and would like it shipped directly to the recipient, please let me know. It is free of charge! Let me know if you want to join a little note as well. Contact me through the "note to seller" box when purchasing the item.
Additional policies and FAQs
My porcelain mobiles are for decoration purposes only. Please do not let your little ones play with them. I recommend hanging them out of reach from children.