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Reviews
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Joan on May 10, 2024
5 out of 5 starsThe item arrived as advertised-on the date promised-in good condition with adequate packaging. The item also included an accurate presentation of the personalization I selected. I look forward to giving this beautiful gift to a special person and veterinarian. I have absolutely no complaints. Thank you Marked Moments.
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Christina on May 4, 2024
5 out of 5 starsThe packaging alone was amazing. Wrapped carefully to ensure no damage. Love the plaque and can’t wait to gift it to my best friend.
Ela and Travis responded on May 9, 2024
Thank you for your business!
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Arthur Stanley Zimmermann on Apr 13, 2024
5 out of 5 starsA plaque with a religious backdrop celebrating the work and excellence of a young veterinarian was presented with perfect workmanship and feeling.
Ela and Travis responded on May 9, 2024
Thank you for your business!
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Virginia L. Weeks on Jan 29, 2024
5 out of 5 starsGreat item and quick delivery. Thanks
Ela and Travis responded on Feb 16, 2024
Thank you for your business!
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Synthia on Jan 25, 2024
5 out of 5 starsNot only did I get quick responses to my many questions, they were able to deliver such a beautiful product in a timely manner. I mean I got a photo of the product not so long after I made the purchase. I am forever grateful
Ela and Travis responded on Feb 16, 2024
Thank you for your business!
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Jamaria on May 10, 2024
5 out of 5 starsLoved the customer service for this custom gift. The quality was amazing!
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Stacy Doucet on May 9, 2024
5 out of 5 starsI purchased a doctor’s prayer plaque and it’s absolutely fabulous. It arrived quickly and without defects. The seller failed to send the black velvet bag I purchased so I reached out upon delivery. I received a response within minutes and they sent a bag to me asap. I plan to purchase a larger plaque for myself. Great customer service and awesome shipping.
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Leila on May 8, 2024
5 out of 5 starsIt was the PERFECT gift!!!
Ela and Travis responded on May 9, 2024
Thank you for your business!
About MarkedMoments
We are a husband and wife team who love creating together!
Shop members
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Ela
Owner, Maker, Designer, Photography
I have a background in fine art, focused on painting. In 2005 graduated from the Georgian College School of Design & Visual Art in Ontario Canada. In my spare time I love to knit, hike, and play video games.
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Travis
Owner, Marketing, Customer Service, Shipping
Travis is obsessed with customer service. Seriously- give him a shout! He's happy to help. In his spare time he likes building robots, racing in mud runs, and Olympic weightlifting.
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Ludo
Office Manager, Quality Control
Performs daily OSHA assessments to ensure all workers (especially himself) eat at precisely the same time each day.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Custom and personalized orders
We provide a free proof for Family Tree wood slices for your approval before engraving.
We do not provide a proof for any other items. Our sample photos and font samples provide a clear idea of what your final item will look like.
If you need to make a change to your order and it has already been engraved, regardless of whether it has shipped, there will be a non-refundable fee to cover the loss on the original item engraved.
We engrave exactly as typed at checkout. Correct spelling and punctuation is the responsibility of the buyer. We will not accept exchanges for spelling or punctuation errors unless the mistake is on our part.
Damage
We package your items with the utmost care, but very occasionally things may happen in transit! If an item arrives damaged please document with photos and contact us within 5 days of delivery. Be sure to include the photos. Damaged items will be replaced at no cost to the buyer.
EU Distance Selling Law
As our items are all personalized, they do not qualify for the right of return laws in the EU.
Personalized items may not be returned. If an item arrives damaged we will replace it free of charge.
Additional Questions/Issues
Feel free to get in touch with us, we're happy to answer any questions.
Domestic Shipping Method
We ship via the United States Postal Service (USPS.) We select the most affordable option based on your location to save you money. If you need your item faster, please select Expedited/Express shipping at checkout or contact us prior to purchase if not available on the listing.
We send out our orders within the time quoted but we cannot guarantee transit times or a delivery date.