MyCustomSupplies accepts credit cards, checks (made ​​in France only) and payment by PayPal.
Useful REMINDER: It is not necessary to have a Paypal account to opt for this payment method, you just have to own a credit card!

When you subscribe to Paypal, if your shipping address ETSY is different from your Paypal account, without notice from you, the address that will be selected automatically from your ETSY account.

Packing:

MyCustomSupplies takes great care in packing your items. They are packed in plastic bags or tissue paper according to the article. Then, protected by bubble paper before being packaged. A little gift is offered in each shipment.

MyCustomSupplies can make a gift wrap and insert a message of your choice upon request.

Delivery time:

All order requests a minimum time of 48 hours. This is the time required to perform the customization of your order, when necessary information has been provided (required resolution logo file or text emailed when ordering).

MyCustomSupplies will endeavor to ensure that delays do not exceed this time. Otherwise, MyCustomSupplies agrees to notify you by email so that you validate the proposed deadlines.

Shipping:

MyCustom Supplies ship worldwide by La Poste in parcel tracking once the order has been fullmade and full paid. A tracking number is then communicated to you to know the path of your expedition to the French border. In addition, the Post transfers its package to the national post office's recipient.

Upon request, you can purchase additional insurance to ensure the value of your choice.

Delivery times on France are approximately 48 hours, 3 to 5 days to Europe and 8 to 10 days for the rest of the world.
Warning: These times are only informative and not binding :o) ...

IMPORTANT:

To custom materials that MyCustomSupplies offers, it is very important to take into account the prerequisites for the production include:
* The quality of engraving or cutting depends on the definition of the transmitted file : it is 300dpi minimum.
* The right place you want me to engrave : center, right or left

Caution! : Jpeg file or any other, whose origin is not enough quality, once converted to 300dpi, can not ensure you a good final execution. The quality of your SOURCEdocument is essential!

* Availability of goods:

Most of products in MyCustom Supplies shop are usually immediately available. However, all products sold by MyCustomSupplies can also be marketed on other platforms than Etsy. Stocks are limited, some items may be out of stock when ordered. In case this would happen and the customer has already made ​​a payment, it will be fully refunded via the payment gateway used when ordering.

All the information written by customer, when entering information inherent in his order, commit it. MyCustomSupplies not be held responsible for errors made by the client:

* nether in the wording of customization
* nor in the name and address of the recipient's shipping address or billing address.
MyCustom Supplies does not bear the delays in delivery or failure to deliver ordered products that could cause these errors.