Announcement
Spring into Adventure with NorthgoodsCo! 🌱🌄 Embrace the new season with our latest collection of Adirondack-inspired gear. Refresh your outdoor wardrobe and gear up for the warm-weather explorations. Let's make this spring unforgettable!
Featured items
Items
All Items
Reviews
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Rachel on Jun 24, 2023
1 out of 5 starsUpdated: I was refunded by Etsy. This prompted the seller to respond to me finally after weeks and explained what they think happened. My 1 star remains for everything though as it was my full experience. Took a while to receive the item and it was horrible. Thank you for the refund. Never heard back from the seller. The product is horrible. Took a long time to ship and when it did arrive, it REEKED of chemicals. When I washed it, it bled blue all over the other clothes in the washing machine and now the white font design is stained blue. It looks cracked as well. Haven’t heard back from the seller about a refund or exchange or anything. I’ve been warned about this on here and I’m bummed it happened to me.
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cjhammond2 on May 27, 2023
5 out of 5 starsMy husband hikes in the Adirondacks every fall. He loves this sweatshirt! It is soft and comfy. A high quality piece!
Ryan responded on Jun 9, 2023
So happy he likes it! That really is all it takes to make it worthwhile. :)
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Rdhd on Aug 28, 2022
1 out of 5 starsThis item was satisfactory but my experience was not. I ordered two of these shirts, I never received notice that they had shipped and when the one shirt arrived (never got the second one) there was postage due. I reached out to the seller who was initially helpful but then began blaming his 'supplier' for the missing item and told me to contact the shipper to resolve the postage due. I worked with him in the beginning but as time dragged on, felt that he was not taking any action to resolve the situation. So I had one of two items I had paid for, and had paid extra for the shipping. I eventually filed an "issue with this order" with Etsy to try to resolve the situation. They gave me some money back and didn't charge the seller as a courtesy, apparently. There is a similar review from another buyer. Use caution.
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Kim on May 11, 2022
5 out of 5 starsCute shirt. Runs a little small have to send it back to get a larger size.
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About NorthgoodsCo
The North Country is a way of life
Shop members
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Ryan
Owner, Designer
Born and raised in New York's North Country
Production partners
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Production Partner
Phoenix, AZ
Helps me do what I do best.
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Professional Printer
Charlotte, NC
I design all my products but rely on a professional printer to print them on demand and ship for me. This allows me to focus on the designs without having to worry about shipping details and inventory.
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Print and Distribution Shop
Niagara Falls, NY
Partner prints and ships out all shirts. This leaves me more time to create original shirt designs!
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Custom and personalized orders
I would be honored to work with you on custom designs. Just send me a message to get started. Additional fees may apply.
Processing Times
At non-peak times orders are processed within 1-7 business days (M-F) and readied for shipping. During peak seasonal months processing may take as much as 5-12 business days before shipping.
Shipping
Please make sure your name and shipping information is correct. We can only go off of what Etsy supplies us. We are therefore not responsible for shipments to the wrong address.
* Domestic orders should arrive within 5-10 business days after processing
* International orders should arrive within 4-8 business days to Canada, and 7-16 business days Worldwide
Do you accept returns/refunds/cancellations?
At Northgoods Co we want you to be 100% happy with your order. However, since our products are custom and printed on demand we unfortunately cannot accept returns, refunds or cancellations. Please make sure you pay attention to sizing information posted in each item description and order as appropriate. Please feel free to contact me in extenuating circumstances. Thanks!
Care instructions
It's common for new garments to have a bit of an odor upon receiving. This is natural and part of the custom print on demand process. Once removed from shipping material and exposed to air, the odor should dissipate naturally within a few days. Feel free to wash before wearing if you prefer.
Lost or stolen packages
All orders will come with a tracking number once shipped. This enables tracking and delivery of the order. Lost packages will ONLY be replaced when it's confirmed with the shipping company that an order is truly lost in transit.
If there happens to be a delivery issue or delay, please contact your local delivery service with the tracking number. Northgoods Co is not responsible for packages once they enter the USPS system.
*Stolen packages can not be replaced. It is not due to our negligence and therefore we are not accountable for rectifying the situation
Can I get a discount?
Yes! Go here to subscribe to the Northgoods Co newsletter: http://bit.ly/NorthgoodsCo. You'll receive the latest updates & exclusive offers including a promo code for 10% OFF your order!