NovelaNoveltyNotions is taking a short break
Reviews
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Andy-Loan on Jun 27, 2020
1 out of 5 starsI was told that the item was of gold 9k but when I tried to verify the item to see if it was gold , the clips turned blacks and I am not happy with that
Novela responded on Jun 27, 2020
I am sorry you disappointed with your purchase.It is always a good idea to contact the seller before you run a test or cause a product to be ruined by burning its clips black by whatever method you were using to verify it. It is also not a good idea to misrepresent the truth. You never messaged me to ask if this item was real gold, so stating this here is untrue. The description of this item clearly states that it it is real gold fill. This is available for any one to see so no one would have told you this was real gold. Next time, please read the description carefully before you make false allegations about what was said to you when you did not even message me.Etsy messages are available for life, yours is not in my inbox. Unfortunately you did not even contact me to try and resolve this issue,you went ahead burning it
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solquila on Jul 25, 2017
5 out of 5 starsI like my necklace, Love it to wear everytimep i have an occasion
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grissel on Oct 13, 2016
5 out of 5 starssuper cute necklace! I've worn it every day since receiving it.
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Sanna on Sep 20, 2016
5 out of 5 starsBeautiful earrings, light and delicate, presented in a pretty silver gift pouch. Delivered quite rapidly.
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belkiscartermedinaa on Sep 15, 2016
1 out of 5 starsNever received my package. Did not refund my money and was not help. Rude and disrespectful.
Novela responded on Sep 16, 2016
I conduct business in good faith & ensuring all buyers receive their items such as the registered item with signature required was signed for and received by you as conclusively proven by your Post Master. Unfortunately, you chose to post a negative review because you were caught with your hand in the cookie jar and cannot execute your desire to get a refund for something that you received and signed for and be unjustly enriched by having the item in your possession and a refund issued for it. Rude and disrespectful describes you when you are unwilling to follow Etsy's protocol, by trying to correspond off Etsy's site where it would be hard to prove who said what and when this is pointed out to you, you didn't respond because you knew full well, that you were not dealing in good faith. Sorry, better luck next time.
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Marc on Jul 4, 2016
4 out of 5 starsItem was accidentally mislabelled, the size was incorrect. The seller offered to give another item to make up for mistake, I requested a refund, took some time due to international postage but was resolved satisfactorily. Seller covered all return costs. Purchase with knowledge that the seller will resolve issues for you.
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Patricia on Jun 9, 2016
5 out of 5 starsIt's wonderful charm with the dove resting on the cross. Very nice quality! Would recommend to a friend to buy.
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Maria on Feb 17, 2016
5 out of 5 starsPurchased this as a gift and the person loved it. Looks even more beautiful in person. I was also pleasantly surprised at how fast the shipment was.
We are proudly Canadian and our jewelry is carefully hand crafted with care and attention. We take pride in What we create.
Shop members
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Novela
Owner
I have always loved to hand make things from a very young age. I was the go to person for baking knitting, crafting for friends and family. I am happy to continue to make and provide unique hand crafted products I hope you will enjoy
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Martha M
Designer
I love all things hand made. I love to design and craft all things using various material such as gemstones, beads, wool, leather, materials of all kinds. Enjoy!
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