PassionArte is taking a short break
Reviews
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Karen on Apr 1, 2021
5 out of 5 starsThe seller communicated wonderfully. These cake toppers are so detailed and precious. They arrived in a beautiful box and were wrapped with care. My son and daughter-in-law to be love them.
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Kate on Apr 9, 2020
5 out of 5 starsAbsolutely amazing. Couldn't have asked for anything more perfect. Thank you so much 😍
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Haley on Feb 24, 2020
5 out of 5 starsThey are absolutely adorable and perfect. These helped make my quarantine wedding absolutely perfect!! They are velvet soft and super light. Amazing quality! They arrived way faster than expected!
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Amanda on Jan 20, 2020
1 out of 5 starsDespite ordering the item at the end of October for my wedding in January, the item did not arrive in time for my wedding. I had to request status and when I did, revisions had to be made to the item as my instructions in the original order were not followed. Once the item arrived, We were already on our honeymoon. Our house sitter signed for it not knowing what it was. Since it was signed for, the seller would only issue a 50% refund even though the item didn’t come in time for the wedding. She would only issue 100% if we incurred the cost to ship it back overseas. Terrible experience. Recommend going elsewhere if you want your item In time.
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Isabella on Dec 14, 2019
5 out of 5 starsAbusosulty beautiful. Very nice person to deal with Shipping was quick enough Product as described Thank you 😊 merry christmas
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Kim on Oct 5, 2019
5 out of 5 starsThe adorable bride & groom molars arrived in the time-frame promised. Even my future son-in-law (the dentist) loves them! I think they will be such a fun touch at the wedding!
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Hannah on Oct 1, 2019
5 out of 5 starsThese are the most amazing cake toppers! Super light! I was surprised by how light they were. Not worried at all about them having any issues sitting on top the cake. The detail put in to them is absolutely breathtaking! I couldn't be happier!
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christiandudel on Sep 16, 2019
5 out of 5 starsWe are very very happy about our customized wedding toppers. Delivery was also pretty fast. We can only recommend PassionArte/Ombretta!
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Lauren on Jul 2, 2019
5 out of 5 starsAbsolutely beautiful! When they arrived, I was surprised at how light they are. I love the ability to customize - even matched my wedding colors!
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Julie on Jun 18, 2019
5 out of 5 starsFast service. Receptive. Light weight . Well made . Love it . Using it for wedding
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Payment
All of my creations are handmade with love, passion, fantasy and attention to details. The best of the handmade world is that you can have a personalized creation made just for you or for someone special for you!
For clay creations, no molds are used. Each one is a unique piece of art and requires many hours of attentive work. I'm sure you will love them!
And they will last for a longtime if handled with care:
- when you receive the parcel, put attention to gently unwrap the items/figurines because, for a safer shipping, I carefully block them with scotch-tape to the bubble film and/or to the box (or other support).
- they have little details, so please keep them away from young children’s hands.
- clay is not water resistant: for example, if you use the figurines as cake toppers, don't put them directly on the surface of the cake (I usually apply a small clear plastic protection on the bottom of the figurines before shipping to you, so you will be able to keep them clean on the cake and treasure them as keepsake after the event) nor on the fridge with the cake LOL!
- for dusting them, just use a dry cloth or brush.
All items come from a smoke and pet free studio (but I love a lot all animals!).
You can contact me also in French ( passionarte.handmade [!at] yahoo.it ).
If you would like to see more pictures, photos sent by other buyers of the cake toppers at work, the works in progress, read news etc.,
- follow me on my facebook page: http://www.facebook.com/PassionArte.handmade
- or friend me: http://www.facebook.com/PassionArte
- follow my blog: http://passionarte-handmade.blogspot.com/
- visit my photo album: http://www.flickr.com/photos/passionarte/ or twitter: http://twitter.com/PassionArteshop
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PAYMENT
I accept payment with Paypal (and credit card via Paypal).
For not USA buyers (European, Australian, etc.): please remember that the prices are in U.S. dollars. You can change your settings to visualize the approximate costs in Euros or other currencies, just clicking on the light blue link at the end of each page.
You can pay with PayPal also if you are not a registered PayPal user. Once you checked out on Etsy, and subitted your order, click the "Pay with PayPal" button. On the bottom of the PayPal page you will see the option to pay with a credit card without having to register ("Don't have a Paypal account? Use your credit card"; if you need help: http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/ )
Shipping
The Ready to ship items are sent within 2-3 business days after payment has been received (or sooner if possible).
For the Personalized orders, the turnaround time could vary according to the complexity of the pieces and to the amount of orders I have in that moment (from few days to 3-6 weeks) as specified in the description of each item. If you need a rush order please contact me BEFORE purchasing so I will be able to tell you if I can accommodate it.
I am happy to combine postage costs for multiple items, just let me know before purchasing.
Shipping within Europe normally takes 7-12 days. Shipping to USA, Canada, Australia and other countries outside Europe takes approximately 10-15 days.
RARE EVENTS:
- Delays on delivery: please note that, even if I would like, I can't control postal or Country of destination's Customs delays and I'm not responsible for them. Also shippings can become slower in some times of the year (ie.: Christmas, etc.).
- Parcel sent back to the sender: if a parcel is "sent back to the sender" by the recipient's postal service/courier/postman for any reason, and the address I wrote on it, is correct (the one provided by the buyer), he will have to pay for the reship once the parcel will be received back. But it is a very rare event ;)
- Taxes on imported goods: some Countries have taxes on imported goods: the customer is responsible for paying these taxes in their own country (it is only for some countries; ie, for USA, taxes are NOT charged if the value of the imported goods is less than US$800).
- Damages: postal services do not offer special shipping for fragile items but I do my best to make the safest packages using tissue paper, bubble film, gift boxes in most cases, and bubble envelopes, so you will receive your items in perfect conditions. When you receive the packet, put attention to GENTLY UNWRAP the items/figurines because, for a safer shipping, I carefully block them with scotch-tape to the bubble film and/or to the box (or other support). In the rare case of a damage occurred during shipping, feel free to contact me, we will work together to find a solution but usually, a tiny drop (just a "veil") of strong glue using a toothpick, will fix back a loose piece in an invisible way. Me too during the sculpting process, fix all pieces one to each other with glue, for a more resistant result.
- For any issue, feel free to contact me, we will work together to solve it! :)
Additional policies and FAQs
Do not hesitate to contact me ( passionarte.handmade [!at] yahoo.it ), if you have any questions! :)
If you would like to see more pictures, photos sent by other buyers of the cake toppers at work, the works in progress, read news etc.,
- become a facebook fan: http://www.facebook.com/PassionArte.handmade
- or a facebook friend: http://www.facebook.com/PassionArte
- follow my blog: http://passionarte-handmade.blogspot.com/see my album: http://www.flickr.com/photos/passionarte/ or twitter: http://twitter.com/PassionArteshop