Announcement
✸ ✸ PLEASE READ BEFORE PLACING YOUR ORDER ✸ ✸
♥ Our current order production time is 2-7 working business days.
♥ Please read Processing Time & Shipping Time this = Estimated delivery dates which are shown during checkout for you
♥ Free shipping within the United Kingdom!
♥ Free international worldwide shipping on orders £100 or over !
Production & Shipping times:
♥ Currently all items are dispatched within 2-7 working business days.
♥ Most items are fully customizable. Contact me for more info!
♥ Please send me a message for specific turnaround times.
♥ I gladly accept custom orders. Please message me for a production time quote.
♥ If you need your order urgently please send me a message before ordering to check if I can get the items to you in time
♥ Delivery Time: Please check the 'Shipping' section for an estimate shipping time to your country.
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I am always working away on new products which means new items are added every month :) If you want to keep an eye on what's new make sure you like Pelemele on Facebook and Instagram!
https://www.facebook.com/pelemelepartydecor
https://www.instagram.com/etsy_pelemele
♥ SHOP POLICIES ♥
By purchasing an item from my shop, you acknowledge that you have read my Shop Policies: www.etsy.com/shop/Pelemele/policy?ref=shopinfo_policies_leftnav
Featured items
Items
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Reviews
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Sign in with Apple user on May 1, 2024
5 out of 5 starsAbsolutely amazing! Was so impressed with the quality and the standard. Will definitely order again!
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Reviewed by Inactive on Apr 26, 2024
5 out of 5 starsThe seller worked with me to create a custom headband for a friend who recently beat cancer. The seller helped work with me to ensure it would arrive on time for the celebration we were throwing for my friend and it came with plenty of time to spare and was a huge hit with my friend.
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Anyea on Apr 3, 2024
4 out of 5 starsThis item was made very nicely. It was exactly what I wanted. Some of the letters were not glued perfectly so there was some white trim exposed, however, it was a very easy fix with scissors. Shipping to the US takes quite some time, so if you need it within 2-3 weeks I would keep that in mind. Overall, I was very satisfied with my purchase.
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Ellie on Mar 5, 2024
5 out of 5 starsPerfect for the Hen Do I've got in June for my best friend as we are doing a theme of "RIP to the miss"
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Holly on May 3, 2024
5 out of 5 starsTurned out exactly as pictured, the bride to be is going to love them. Thankyou! 😁
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
My address details are old, can you redirect my order?
Your order will be shipped to the address as provided on your Etsy account. Please make sure these details are correct before placing an order. We cannot be held responsible for orders being sent to an incorrect (old) address, this is the buyers responsibility.
Can I upgrade to priority shipping?
Yes orders can be upgraded upon request (this will incur an additional cost for shipping upgrade) or select the available priority shipping option for international orders or next day delivery for UK orders. Priority shipping can also be tracked online. Please contact us for cost details.
Priority shipping aims to deliver in the following times.
UK - Next working day guarantee
Europe - 3-5 working days
US/Canada/Australia - 5-10 working days
* Please note this only affects shipping times and does not change your order processing time.
How do I track my order once it has been shipped?
Unfortunately standard airmail delivery/first class delivery does not include a tracking number.
You will only receive a tracking number if you have purchased priority shipping or next day delivery which can be tracked here - https://www.royalmail.com/track-your-item
I received a product and it is damaged, what do I do now?
If on the rare occasion this happens please do not open or use the products. Email us ASAP with an image of the damaged item to arrange a replacement of the product or a refund for the damaged item.
Do you offer your products for wholesale?
We currently only sell to the public and do not have wholesale prices. All our prices are available online.
Bulk discounts are only offered on select products.
Do you offer a click and collect option?
At this time, we do not offer a click and collect option.
All orders are shipped via Royal Mail delivery.
Can I add to my order after it's been placed?
If we have not dispatched your order, we can usually add to it. Contact us and we will double check if we are able to add to your order. Please note as all items are made to order adding additional items to your order can extend production times.
Are your cake toppers and cupcake toppers double sided?
All our cake and cupcake toppers are one sided only (glitter on the front and plain on the back).
Seller details
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