Announcement
Welcome to Powder Blue Bijoux Bridal! We specialize in beautiful handcrafted accessories for the bride. Our wedding hair accessories include hair combs, hair pins, hair clips, headbands, hair vines, tiaras & veils and we have a large assortment of bridal jewelry available. We have been a trusted seller on Etsy for over 14 years since 2009 and everything is made by hand in our studio with quality materials while still keeping our designs affordable for our customers. Most orders ship out in 1-3 business days. If you have any questions, please don't hesitate to reach out to us, we would love to hear from you.
Featured items
Items
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Reviews
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peglates on Apr 12, 2024
4 out of 5 starsA little hard to get to lie how I want it but I think it will at least work for my bachelorette! The owner was super helpful with messaging me and helping me to understand how to get it to sit right. Good to know how to properly pin a veil! Great customer service!
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Liza on May 6, 2024
5 out of 5 starsThis hairpin is beautiful and just as expected! Can’t wait to wear it at my wedding in September :)
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eva on Apr 30, 2024
5 out of 5 starsAbsolutely love this bracelet. I will be wearing it for my daughter’s wedding taking place in a gorgeous outdoor setting. The bracelet arrived quickly and packaged beautifully.
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hannahcookhmc on Apr 29, 2024
5 out of 5 starsSeller sent me pics on her mannequin with a veil as requested. She was great. Hair peice was gorgeous! I'll include a wedding pic so you can check it out if you're interested in buying. Make sure that if you want a specific sides piece, measure the comb in your veil or across where it falls against your head. I did that and bought the correct size from this shop and it was lovely.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
When will my order Ship?
Orders ship out within 1-2 business days from the date of purchase. Each individual listing will show the production time needed for that particular piece.
I ship out Monday, Tuesday, Wednesday, Thursday & Friday only and do not ship out on Statutory holidays. My goal is always to get an order out as soon as possible and it may even ship out the same day.
Do orders come with tracking and insurance?
All orders to Canada and the USA come with tracking & insurance. Shipping to most other countries includes tracking & insurance, but there are some countries that we can not get tracking or insurance on shipments. We will notify you if it can not be tracked or insured to see if you want to proceed at your risk. Insurance only covers the package while it is in transit for loss or damage, it does not cover for theft after the package is delivered to the address you provided. Please make sure your shipping address is correct and that it is being delivered to a secure safe place.
Can I cancel an order?
You may cancel an order for up to 1 hour after placing your order for any reason. If you want to cancel an order after the initial 1 hour and production has not started on the order, I'd be happy to cancel it for you. After production has started or it has been shipped it can not be cancelled.
Can I return or exchange my order?
We are unable to accept returns or exchanges due to a change of mind after an order has been shipped. We ensure that items listed are described to the best of our ability and that what you receive will be as described and pictured. Please make sure you read the full listing details for colors & sizes and view all images. Please take note that colors may vary between computer screens. Feel free to ask as many questions as you need to make sure the item is right for you, I'm always happy to help.
If an order arrives damaged or has an error made by me, a return can be made for a full refund. We must be notified within 5 days of delivery for you to receive a return authorization, photos will be required. For the EU you have 14 days by law
Can I guarantee delivery times?
I can NOT guarantee delivery times, no one can. The shipping companies are not providing us with guaranteed delivery times, so it would be impossible for us to do so. I do guarantee I will ship your order out within the posted shipping date on your order. Please note that delivery times shown on listings are only estimated by the postal services and are not guaranteed. Allow yourself time for transit time of mail and try not to order at the last minute. We are not responsible for any delays caused by Customs for International orders. If you have concerns, please feel free to send me a message and I will be happy to provide all current information I have.
Where do you ship from?
*To Canada - I ship out of Vancouver, BC, Canada
*To United States - I ship out of Blaine, Washington, USA for First Class, Priority & Express.
*To International Countries - I ship out of Vancouver, BC, Canada
I live in a community 10 minutes from the US/Canada border in Canada, so I am able to ship to my USA customers from Washington State for First Class, Priority & Express mail by USPS. This allows faster and cheaper shipping for my customers and no Customs duty will be charged on any order under $800. There also will be no Customs delays on any orders delivered to the US.
A wrong shipping address was provided by customer.
We are not responsible when a wrong shipping address is provided by the customer. If the package is not deliverable, it will hopefully be returned to us by the postal services and we will contact you for further instructions. All shipping expenses will be the responsibility of the buyer including the original shipping, return shipping and reshipping.
If it was delivered to the wrong address which was provided by the customer and the residents there did not return the package to the postal services, there is really nothing we can do in this case to retrieve it back.
Shipping returns on damaged items?
Once a return authorization is approved for a damaged item, the return must be shipped out in the original packaging and post marked within 5 business days to the Canadian address we will provide in the written authorization. DO NOT return to the return address on the package, that belongs to our freight forwarder and they do not accept returns. Item must not of been worn or tried on. If it is coming from outside of Canada it must be clearly marked as a "RETURN" on the Customs form. Failure to do so will have any Customs or Duties fees charged to me deducted from a refund. Photos still in original packaging required. *** We do NOT accept any returns delivered by Courier companies, including UPS, FedEx and DHL.***
Do you accept unauthorised returns?
We do not accept any unauthorized returns (forced returns), all returns must have an approval authorization from us in writing. If you do not claim your package from the post office when they notify you that you have a package for pick up and it is returned to us, we are not obligated to accept or refund for the order. Returns caused by refusal to pay Customs & Duties for International shipments by the buyer upon delivery of the package are considered a forced return and we are not obligated to accept the package or refund the buyer. If you ordered late and did not allow enough time for the item to arrive we are not responsible. Suggested delivery times are only estimates by the postal services and are not guaranteed.
Seller details
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