All items are carefully packaged in recycled materials saving on postage costs and lowering the impact on the environment - when you buy pre-owned goods from retro & co you too are doing the same.
Please have electrical equipment checked by a qualified electrician before use.
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Accepted payment methods
Returns & exchanges
Payment
Shipping
INSURANCE FOR INTERNATIONAL: If your item goes missing or is damaged in transit I cannot refund you, please purchase at your own risk. Insurance is available - PLEASE CONTACT ME before you pay to let me know you would like to pay the excess costs for insurance.
All UK orders are sent Royal Mail First Class. Please contact me prior to purchase should you prefer to pay extra to have your item sipped with the tracking option.
Deliveries to all other countries are sent either by Standard Airmail. Airsure International signed for receives priority handling in the UK and abroad and is generally a day faster than standard Airmail (items travel through a separate and secure network tracking up to the point of delivery with proof of posting and delivery confirmation online as standard please visit www.royalmail.com for more details.) If this is your option we can discuss exact shipping costs prior to purchase.
Delivery for larger items such as furniture can be arranged with me before you buy and will be charged in addition to the purchase price, this applies to the UK and International sales. You are welcome to arrange your own collection by prior appointment.
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Additional policies and FAQs
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Best wishes Donna.