Announcement
Welcome to Rowan Song Crafts! We hope you'll love our range of jewellery, home, ritual and printed items, inspired by pagan, nature & spiritual themes. If you don't find all the information you need in our listings or information pages then feel free to send us a message and we'll be very happy to help!
Featured items
Items
All Items
Reviews
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Karen on Jan 11, 2024
5 out of 5 starsLovely deep colour and perfect size. And light to wear. I love them!
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Jay on Dec 14, 2023
5 out of 5 starsBeautiful card. Well crafted. Image is clear, well defined, and colorful. Card stock is a sturdy weight. Ink adheres well to the card. Good size for writing more than a couple of lines. Card and envelope fit well together. Quick dispatch. Good packing. Would purchase from this shop again.
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Pagan on Nov 17, 2023
5 out of 5 starsBeautiful card that is of great quality. The artwork is gorgeous, I love the fact it celebrates the Crone & how the artist has used colour & symbolism to bring its message to life. I’ve bought this for my granddaughter for the memory book I’m making her to add a letter from me to her to read when she’s older. I think it will be perfect. Delivery was super speedy. Very pleased with this purchase.
About RowanSongCrafts
If At First You Don't Succeed...
Shop members
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Beth
Owner, Maker, Designer, Curator
I live with my partner Jon in the beautiful Peak District in Derbyshire, UK, where all of our creations are made. The ever present hills and voices of nature here inspire much of my ceramic work with their stories and histories.
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Jon
Maker, Designer
Production partners
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Printer
Storrington, England
Printer specialising in eco printing using paper from responsibly managed and recycled sources and eco friendly inks. I work with this printer to create paper products such as greeting cards from my original artwork.
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A print shop
Leeds, England
This local print shop creates notebooks from my original artwork and cover designs.
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Printer
London, England
Prints art cards from my original artwork and designs which I then use to create items such as magnets.
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Sixprint
Helston, England
Printer of greeting cards from my original designs, using ethically sourced card.
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Payment
Payment method is by Paypal or credit/debit card via the Etsy checkout.
Payment must be completed in full before any item will be dispatched.
Unfortunately I do need to reserve the right to cancel any orders where payment is not completed within three working days. If you need a little more time but still intend to purchase then just let me know and we should be able to work something out.
Shipping
We aim to dispatch all items within a maximum of 3 working days from payment being completed. On the rare occasions that we don't manage this, your shipping will be upgraded to 1st class at no extra cost. ***COVID 19 UPDATE - There is currently a 1- 2 week dispatch window on all items at the moment as we are shielding and this affects our ability to post items with the same regularity. The 2 weeks timeframe is a maximum, so your item may well be dispatched before this but we would rather say this than let people down. Please be assured that we will do all we can to make sure your item is shipped as soon as possible- please bear with us!***
Postage to the UK will usually be by Royal Mail 2nd Class Recorded Delivery for orders over £20 and Royal Mail 2nd class delivery for all orders under £20. Sometimes we may use a courier service if it is more cost effective. All orders will be posted to the address that you have provided.
Please get in touch before purchasing if you would like a faster postal service such as Royal Mail's Special Delivery. I can then add the additional postal cost to the listing to be paid for in the usual way. ***COVID 19 UPDATE - unfortunately we are not able to offer a special delivery option at the current time due to the reasons mentioned above.***
Postage to all other destinations will be by Royal Mail Airmail for items under £20. Larger, more expensive items will be sent by Royal Mail's tracked international airmail services. Please see the listings for cost. If there is no price listed for your country then please contact me and I will be happy to provide you with a quote. ***COVID 19 UPDATE - all items being shipped to non-UK destinations will be sent by tracked services until postal services have stabilised. This allows us to offer you informed customer service when post is delayed as it has been of late. Postage rates on all listings reflect the cost of these services. We will reassess shipping options for orders under £20 when the situation has resolved.***
Please be aware that it can be very difficult sometimes to estimate combined postage rates. If you are ordering several items then I will check and reimburse you if there is a significant difference between what you have paid and the actual cost of packing and shipping. You can also ask for a check on the total shipping fee prior to purchase if you prefer.
***As the buyer, you will be responsible for paying any customs or import taxes or duties applicable in your own country. If you are ordering from the EU then please be aware that your local customs authority may impose taxes and duties which were not previously charged prior to the UK leaving the EU. Please check these rates with the relevant authorities in your own country if you are unsure.***
If you have any questions about shipping or postal services and fees then please don't hesitate to contact us.
Additional policies and FAQs
***COVID 19 UPDATE - I am not taking custom orders on a formal basis at the moment as I am unable to commit to specific timeframes. However, please feel free to get in touch if you don't need the item by a particular date as I am happy to include requests for repeats of previously sold items in my next batch of work on an informal basis. This means that I will not ask for payment in advance and you are free to withdraw at any time but also that the items may take several months to complete. I will resume normal terms and conditions for custom orders as detailed in the paragraphs below when I am in a position to resume business as usual.***
Commissions and custom work can be undertaken. Terms and conditions such as deadlines will be discussed and agreed with you before confirming your order. Ceramic pieces can take some time to get through their 2 or sometimes 3 firings, so please allow a couple of months, especially if you are asking for a complex piece or have a specific deadline. My usual turnaround is 4-6 weeks.
I never want to let my customers down, so will always be honest with you about whether your desired time-frame is achievable rather than give you an unrealistic expectation.
Prior to starting work I will create a custom listing for you that you can add to your basket and pay for in the normal way. For more expensive items, payments may be split into two listings so that you pay for the item in advance and the shipping upon completion. Payment by instalments may be possible for some projects, but this is on a discretionary basis.
Once your payment has cleared I will then start making your item. For more complex pieces I will convo you with a photo at key stages to make sure the work is on track as you envisioned it, and to allow you to have input to the creative process as it develops.
Please see information in the Refunds Policy section to be clear about your right to cancel with regard to custom pieces.
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***PLEASE NOTE: Non-UK buyers please note that all transactions made through this Etsy store including purchase of all listings and custom orders shall be governed by and construed in accordance with UK law. The courts of the UK will have exclusive jurisdiction to adjudicate any dispute arising under or in connection with any transactions***
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Seller details
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