Announcement    Rustica Ornamentals specializes in unique attractive home, garden and seasonal decor. We offer a exclusive selection of rustic garden art and accents for the home and holidays. Custom orders are welcomed!!

All of our items are handcrafted by my husband and I in Connecticut. We hope that you love our creations as much as we love making them. Our current turnaround time is 1-30 business days for stocked items and (1 - 12 work weeks) for custom items. If you have any questions at all, please feel free to convo us!

• Custom Orders take much longer than stocked items (1 - 12 work weeks). Please contact us if you need an item by a certain date so we can try to accommodate your needs

**** If you need an item by a certain date please, please contact us when you place the order so we can be sure that it will be shipped by the date needed. Expedited shipping can be purchased for an additional fee but is not standard.

****Please Note - We have a large inventory but items run out and need to be remade and some items are made to order.

Returned stocked items:
Please note - We do NOT accept returns

Please contact us within 30 days if you have a damaged product or an issue with a product, after 30 days we cannot issue refunds or file claims.

Shipping and handling charges for returns are your responsibility and the return shipment must be postmarked within thirty (30) days of the original shipment. Your return will be subject to a 20-35% processing fee / Restocking fee, depending on the cost, weight and condition of the returned item, which will be deducted from any applicable refund.

•• The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders
Large Items over 35 inches
Individual purchases over $99.99 are non refundable after purchase