Announcement
FREE SHIPPING ON PRODUCT ORDERS OF $49 OR MORE!
Enter Coupon Codes at Check Out for the Following Discounts!
PLEASE NOTE: Etsy will not allow stacking discounts. You can use the coupons codes OR the SHOP SALE but not both.
$5 OFF...$75.00 Product Order...Code....SUMMER
$10 OFF...$150 Product Order.....Code....FLOWERS
$30 OFF...$325 Product Order....Code....BEACH
$50 OFF...$500 Product Order....Code....SHELLS
$100 OFF..$1000 Product Order....Code...SUNSHINE
$175 OFF...$1500 Product Order....Code....SAILING
Here you will find unique jewelry findings from.us and Semi Precious Gemstones, pearls, 925 Sterling Silver, 24Kt Vermeil, 14k Gold Filled, made here in the USA. We have a large assortment of Stamping Discs, Druzy's, Bezel Gemstones, Chain, Clasps, Wire and a large collection of Charms.
**NOTE: All COUPON CODES MUST BE ENTERED AT CHECK OUT before completing your order. Sorry No exceptions-we will not change your order after it has been placed.
NOTE** Coupon Code Discounts DO NOT include Shipping charges or sale tax. Coupon codes are discounts for product totals only. Coupon Codes and Free Shipping Offers will be adjusted on returns.
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Reviews
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kiwihula on Apr 29, 2024
4 out of 5 starsVery poor customer service & shipping. I ordered Apr 10 and estimated delivery was Apr 12-20. Though a label was created Apr 15, Etsy was asking me to review on Apr 20 & I had not received my order yet. I messaged seller on Apr 20 and she said she would look into it. She never got back to me about what happened or any apologies for tardiness of delivery. Seller finally sent order on Apr 23 and I received Apr 29. Crab charm looks like photo but smaller than I expected. I assumed the measurements were of just the crab's height and width - not the drop off the jump ring. In the future, I will get that clarified. Packaged okay.
SilverCitybeads responded on Apr 30, 2024
Everyone knows that we give Very Good Customer service and why we have many happy customers for the past 16 years on Etsy. Customer receive a response but apparently she did not read her message. On our home page, It was posted that shipments can be slightly delayed as we MOVED our Home, Our jewelry store and our supply studio -ALL 3 moves in 1 day. Everyone was very understanding. In error, the post office held all our mail -outbound and inbound and many shipments did not move. After making 2 trips to the post office to correct this issue, we finally got it resolved. It is important that customers read the listing description. We make it very clear that the measurement includes the jump ring. The jump ring and bail is part of the item and it is never the charm itself. One should never "assume" the size.
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Mary on Feb 13, 2024
5 out of 5 starsThey were smaller than I expected but they had made some beautiful earrings
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Michele on Dec 23, 2023
5 out of 5 starsExceeded expectations. Looking forward to making earrings . Thank you
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About SilverCityBeads
My supplies....Your Creativity....Equals a Modern and Chic Jewelry Design.
Shop members
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Ellena
Creative Owner, President, CEO
As a 20 year Jewelry Design Veteran, providing you with highest quality jewelry supplies at affordable wholesale prices. Honesty, Integrity and Customer service is the utmost importance.
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Privacy
More information
Frequently asked questions
Wholesale availability
Yes! All items are priced wholesale. We run shop wide sales, and offer coupon codes which can be found in our announcement section of our Home Page. We also offer quantity and large quantity discounts on our listings. You will find these on the listing Drop Downs.
Shipping Time
Most of our items ship 1-2 business days. A business is Mon-Fri. We do not ship orders on weekends or Holidays. If you have special crisis and need quickly, please message us by Friday 12 noon, and we may be able to ship on Saturday for you.
We do our best to ship your order on Time. Sometimes our supply shipments get delayed and can affect shipping. We will let you know if there is a delay in shipping
Oxidized and handmade items such as charms bracelets, Wire, Finished Chains and etc, can take 1-2 days extra for processing time.
We offer Fedex 2nd day, Express and Priority mail from our shipping menu options at check out. These orders are processed 1st.
All expedited order need to be placed before 12 noon for next day shipping
Return Shipping
If you are unhappy for any reason, Please message me within 7 days of delivery day.
We offer Refunds or Exchanges. Required to contact us prior for approved returns. Returns are 7 days from receive date. No returns after 7 days. Items must be returned in a bubble mailer, pkg rate and returned in the same condition sent to you. We reserve the right to charge a 10% restocking fee and adjust the free shipping when order goes below $49
Refunds less original shipping. Customer pays for shipping.
Exchanges are available, and will collect the difference in price plus shipping/tax, and shipped once original item is received
No returns for custom items , cut wire or cut chain. Returns not accepted on gemstone cut strands.
Shipping Insurance
Yes, we offer shipping insurance. You can select Shipping with Insurance from the shipping drop down section in the Check out. Recommended for high theft areas or living in apartments where mis-deliveries can be common..
Sorry, we cannot add insurance after the order is placed.
Insurance protects your investment
For Free shipping orders, Etsy defaults to free shipping but you will want to make sure you select from shipping DROP DOWN , shipping with insurance. If you message me, I will refund you for the shipping if you were to receive free shipping.