SmartParts is taking a short break
Reviews
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Teresa on May 7, 2024
5 out of 5 starsThese bigger sturdy Gold toggle clasps are hard to find. Exactly what I was looking for! Great price, quick ship & nicely packaged. Thanks so much!
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Hobby turned Obsession turned Business Idea
Shop members
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Teri
Owner, CEO, Customer Service
Crazy for all things 'gemstones', either natural or enhanced! Long family history of rock-hounding, jewelry designer, multi-genre crafter, loves all things nerdy, unusual and clever in life and art. Easily distracted by bling!
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David
CFO
Our Whiz-Bang CPA who handles all things financial; a creative-number-crunching-spreadsheet-savant; also handles the most important tasks such as making sure the office fridge is stocked with Diet Coke and bananas!
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Darby
Customer Service, Designer, Marketer
The most perky soul in the building! She does everything with love and attention to detail and takes after Teri in her gemstone fanaticism. And she loves learning new crafts!
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Important Information- Please Read
Buyers are responsible for verifying the address on file before they place the order. We will ship the items to the exact address listed. If the package is returned to sender due to an invalid or incomplete address the buyer will be responsible for the cost of shipping.
Wholesale availability
All bulk discounts now show up automatically in your shopping cart. Easy peasy!
And if you need a large quantity of a particular item, convo us to request a custom quote.
Custom and personalized orders
We love custom and personalized orders! We laser engrave on wood, acrylic, stainless steel, etc. And any of our laser wood and acrylic items can be resized upon request (additional charges may apply). Convo for details.
Care instructions
None of our products are intended to be used for children.
As with ALL costume jewelry, treat your beads, charms, and findings gently. Don't expose to pools, oceans, or other water sources. Keep away from cosmetics, lotions, perfumes, excessive sweating, etc.
More shipping info ...
Flat rate shipping on ALL orders! So fill your cart with as much as you want for one low shipping price.
Shipping upgrades are available as you check out (USA only).
We process orders fast! So we aren't able to cancel your order after you check out. And we can't combine your orders after you check out. If you want flat rate shipping, just check out with ALL items at one time. Multiple orders will be charged multiple shipping fees and will be shipped separately.
Contact us for help with your products
Feel free to contact us for questions - we love the personal touch!
teri@smartpartscrafts.com
Our mailing address:
Smart Parts Crafts
521 W Bedford Euless Rd
Hurst TX 76053
May I return merchandise I bought from SmartParts?
Yes, if you return whole, unopened, unused packages within 14 days after receipt. We cannot accept partially used products or partial bags returned. For example, if you order a bag of 10 horseshoe charms (1 lot), you must return all 10 charms. We cannot accept less than a complete package.
Where is my package?
SmartParts sends a tracking number with every shipment directly to your email that's listed on your Etsy invoice. Please check this link first. Then contact your local post office. Then convo us if you still have a problem finding your package.
Where's my package? No movement on tracking.
Your package is in a sort center locally. Please follow the tracking assigned by USPS on your email. It's usually accurate. Most domestic packages take 1-5 business days for delivery. Please contact us if your package has not arrived in 14 business days and we can suggest a few ideas to help you remedy the situation.
My package says delivered but it's not in my mailbox. What can I do now?
First ask everyone in your household. If not, check your front door, neighbors, apartment offices, then your mailman/post office.
I just checked out and I did not change my old address. Is there time to change it?
Convo us directly asap.
Convos will not be seen in time to make an address change! We have a tight deadline for mail pickup so all orders can go out the same day.
Be sure to update your Etsy account at the same time to avoid future problems.
If you're too late, your package will be shipped as ordered (as we have no way to know if addresses are in error). You can either wait for its return and pay to reship or reorder again with the correct address and we'll refund on the other's return.
Seller details
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