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SnakeChurch's Shop Announcement

You have somehow found yourself in the Snake Church....To your right, an altar boy fumes incense, to the left, a tent show revival's congregation is wrestling sidewinders and drinkin' hooch. In the middle at an old wooden desk sits The Occupant...Toiling, oblivious, industrious. Her hands fly over her newest piece...Is it yours?
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Good day (or evening) to you. Please read and digest all listings carefully, and feel free to take a look at my shop policies, which are located here: http://www.etsy.com/shop/SnakeChurch/policy?ref=shopinfo_policies_leftnav
If your question isn't answered or you need clarification, please feel free to convo me.

Here's a fairly tongue-in-cheek blog from Snake Church on the ins and outs of buying custom costuming online:
http://thekillroom.tumblr.com/post/27658160233/how-to-order-custom-made-costuming-online-or-how-to

SnakeChurch's Shop Policies

Welcome

Welcome to Snake Church.



Payment

I accept paypal and credit cards.
Medallions and skirts have the fastest turnaround time, but bras, belts, and full costumes are on a minimum six month waiting list, and the more elaborate costumes can take up to a year or more.
I am not Wal-Mart. I use the finest materials I can find, and I want you to be happier with your costume than you've ever been.

If you need your costuming by a specific date, be sure to include that information AT THE TIME OF PURCHASE. If it doesn't clash with my current workload, I can usually accommodate requests, but cannot guarantee them without a rush charge.

If you need it very soon, (in a month, for example) there will be a rush charge, which will depend on the amount of time you give me, minimum charge is 20% of total.
Rush charges mean that I move your costume ahead of everyone elses and finish it first.

LAYAWAY: Layaway is available. I do not start work on layaway items until all payments are complete..Unfortunately, I cannot accept coupons with layaway payments.
I prefer that all layaway orders be completed within 90 days.

Unless I offer you one, please don't ask me for discounts. It puts me in the awkward position of having to figure out how to say "no" in the friendliest way I can.

RUSH ORDERS:
If you need your costuming by a specific date, please be sure to tell me.
A starting minimum rush fee of 20% of the total cost will be assessed, depending on how soon you need it, it might end up higher. Rush fee means that I'll be pushing your order ahead of all my others. Basically, if you need your costume ready in less than a month, be prepared to pay for it.
It means I have to spend a LOT more time and money on materials, shipping, shopping, etc., Because when time is an issue, I can't hunt for the best shipping costs or bargains on my materials.



Shipping

I will ship ready-made goods upon receipt of payment in full.

I get tracking on all packages.



International buyers: I do ship internationally and I offer international shipping rates via airmail first class. Because intl. first class is not insured (and I can not be held liable for lost or stolen packages), please inquire before placing your order if you would like your package insured. Insurance is usually an additional $12-15.00. Purchases subtotaling $200 or more must be sent Priority Mail with insurance, so if you're outside the States and this applies to you, I'll have to invoice you for the rest of the postage, or we can add it to the listing.

Most of you that regularly buy from out-of-country are familiar with the occasional customs fee, but there are still those to whom this is a surprise. Please know that this is always a possibility when ordering from outside your country. All packages will be marked as merchandise.

Refunds and Exchanges

As this is mostly cut and sew, custom ordered, returns won't be accepted.

CUSTOM COSTUMING : I'll be happy to work with you on any issues you may have with fit, etc. You ship it to me and ship it back, and I can and will fix any fit issues you have, world without end, amen.

TIME LIMITS ON FIT PROBLEMS: If you have a fit issue with a skirt or costume, and I've also agreed to fix it, you have 30 days to send it back. As long as it is postmarked within 30 days of me saying "SEND IT BACK", I'll fix it. Anything past that, you're on your own.

READY TO WEAR SKIRTS: No Returns, No Refunds. I'm happy to exchange for another size in any available color upon receipt of the item in its original condition, with a restocking fee of 25%. Please know that I do fairly small runs (It's just me doing all this) and sizes do sell out pretty quickly, so this is why I stress measuring yourself carefully.

I also offer one of a kind skirts here and there, and there are no refunds, exchanges, or returns available on 'em either, which is why all pertinent measurements are posted in each listing.

Returns, exchanges, and refunds are not available on one of a kind headdresses and accessories.

A WORD ON RESTOCKING FEES: Defective items never make it into my shop. If it's being exchanged, it's generally because of a fit issue, which I make every effort to avoid by posting detailed measurements of each item, and by telling you exactly which ones you'll need to take on yourself to ensure a good fitting skirt. (after handmaking several hundred of them to custom measurements, I'm pretty familiar with how they work on pretty much every type of body)...Basically? Measure twice and order once.

When I take an exchange, the item first has to be cleaned as a matter of courtesy to the next buyer. I then re-list, re-inventory, and re-promote the item, as well pay the original listing and transaction fees to both PayPal and Etsy, plus any new fees spent re-listing and any applicable taxes. I spend the time on making sure email communication with you is clear and easy, as well as the time spent packing and transporting an item to be shipped takes (not to mention waiting in line at the post office). This is my time, labor, and costs incurred on your behalf. Not a faceless corporation with a shipping and returns department.

Furthermore: If you have completed payment to Snake Church By Dusty Paik, you agree that you've familiarized yourself with shop policies, all listing terms, and agree to be bound by all terms set therein.

Additional Policies and FAQs

I enjoy having your trust in my abilities as a costumer, and I truly enjoy making beautiful things. I will send you progress pics from time to time, and let you know how things are coming along.

I am not Wal-Mart. I use the finest materials I can find, and I want you to be happier with your costume than you've ever been.

If you need your costume by a specific date, be sure to include that information as well. If it doesn't clash with my current workload, I can usually accommodate requests.
If you need it very soon, (in a month, for example) there will be a rush charge, which will depend on the amount of time you give me, minimum charge is 20% of total.
Rush charges mean that I move your costume ahead of everyone elses and finish it first.

I cannot legally ship to Italy, so if you're in Italy and you want something from me, we're gonna have to figure out a crafty way of getting it to you.

Last Updated April 5, 2013