Announcement
Join the Heirloom culture of reloving exceptional jewels. Transend trends & time. Reject wasteful fast fashion. Buy less - buy better. Choose sustainable luxe jewels to cherish lovingly for your entire life. Embrace sustainable luxury ♥💍💎♻ Follow @sweet.heirloom.vintage on Instagram & Facebook for early stock releases! Payment plans very welcome.
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Reviews
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Jane on Mar 17, 2024
5 out of 5 starsThis ring is just beautiful. Jewels helped resize it and it arrived in record time. Such a lovely piece.
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Brenda Hill on Mar 14, 2024
5 out of 5 starsI bought a smaller ring then decided it was too small for me and then returned it to this seller. She was wonderful about the return and I picked this ring instead. I got it yesterday and it is absolutely perfect!!
Jewels responded on Mar 16, 2024
❤ ❤ Oh how I love a happy ending ❤ ❤
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Brenda Hill on Mar 12, 2024
5 out of 5 starsEverything about this dainty ring is beautiful and elegant. But, it was just not for me only because of its daintiness. So I contacted this seller, who responded immediately to my delight, and exchanged this ring for one a little larger! I am thrilled with the owners quick attention and understanding. This is a shop I will buy from again!
Jewels responded on Mar 16, 2024
There are some truly wonderful people in the world, and Brenda is right up there with the very best!
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Sarah on Mar 1, 2024
5 out of 5 starsFantastic Seller, highly recommend. The ring is beautiful, postage was super fast and was wrapped beautifully. Thank you Jewels! ☺️
Jewels responded on Mar 8, 2024
Thank you so much Sarah. Your Mother In Law is one VERY fortunate lady to have you as her personal suprise anniversary gift shopper!
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Sheila on Feb 17, 2024
5 out of 5 starsExcellent purchase and experience! After a significant amount of time looking for THE ring, I found her in Jewel's gorgeous collection waiting for me! Jewel, herself, is a treasure, and I enjoyed our discussions about antique pieces, the stories they could tell and how they still have lives to live and memories to make with their new owners. I am obsessed with my Edwardian beauty and will treasure her! Jewel's wrapping and presentation were remarkable and added to the entire experience. Shipping from Australia to my home in the USA was surprisingly quick! When I am ready to look for another piece of history to wear on another finger, I will definitely reach out to Jewel and her shop first!
Jewels responded on Feb 17, 2024
Sheila is a rare gem herself and I too have enjoyed chatting about our shared love of antique pieces. A big thank you to Sheila for sharing the very personal story behind the purchase. It has been an honor playing a tiny part in her sucessful quest for "an heirloom piece I could wear every day" as a reminder to be true to her awesome self. Another fine example of - ring destiny!
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Vincci on Feb 9, 2024
5 out of 5 starsThank you SHV for making this purchase such an easy process.
Jewels responded on Feb 10, 2024
We love a happy ending ♥ After the heartbreak of losing your original engagement ring, I’m thrilled you found a beautiful replacement ring at Sweet Heirloom Vintage to bring you a continued lifetime of joy and good fortune.
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Momofmany on Jan 19, 2024
5 out of 5 starsThis ring is exactly what I’ve wanted. Seller worked with me and communicated readily. She shipped immediately. I love this vintage piece!
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bevro1 on Jan 18, 2024
5 out of 5 starsI am very happy to give a review for this beautiful ring and the lovely seller! Even though sadly 😪 I had to return the ring (only due to an unexpected large expense coming in soon), I have to say what an amzing experience it was buying from Jewels. Her customer service was 2nd to none and she went above and beyond for me. No question was ever a hassle for her. She is lovely. And, the ring itself is gorgeous!! Stunning. 💍 Don't hesitate to buy from this shop!
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queenaleshia on Nov 18, 2023
5 out of 5 starsExcellent in every way! Love this seller & the extra care she puts into finding new homes for antique jewels!
Jewels responded on Nov 19, 2023
It is never easy to part with rare and utterly exquisite antique earrings. So often one antique earring goes missing or is damaged, but this pair remained blissfully united and pristine. I wish I could keep every exceptional pair like these, but I know they have found their very best new forever home, with Queenaleshia ❤♻❤
About SweetHeirloomVintage
Exquisite Vintage Jewels, Gifts and Divine Engagement Rings
Shop members
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Jewels
Owner, Curator, Photographer
I'm like an Heirloom Caretaker ~ I lovingly look after rings until they are united via Sweet Heirloom Vintage, with new owners to cherish and adore them all over again for another lifetime.
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John
Master Jeweller
John is responsible for all our flawless re-sizes and private commissions. John is a Master Jeweller with over 25 years experience who even has his own Sheffield Assay Office, UK makers stamp. An impressive and talented jeweller you can trust!
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Harley the Wonder Dog
Chief Distraction
My constant office buddy and shadow.
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
ARE VINTAGE / ANTIQUE PIECES RIGHT FOR YOU?
Please be aware that all items in my Etsy store are pre-loved and have been used and worn by previous owners. As such they will show varying degrees of wear commensurate with age. Please view images, use the image 'zoom' tool and carefully read listings to assess if the item condition is right for you. No guarantee of future longevity is given.
Items are one of a kind and genuine vintage/antiques, not new replicas. Please ask any questions prior to purchase.
RETURNS AND REFUNDS PART #1
The following return conditions apply ~
1. Contact must be made via Etsy strictly within 7 days of the registered delivery date to request a return
2. Once the return is confirmed, the item must be express shipped within 5 days
3. All purchases & materials sent (e.g. ring box, valuations etc) must be returned without exception
4. 100% of the costs incurred by returning an item (including insurance/any fees/duties) are the responsibility of the buyer
5. Items must be returned in a sturdy express box, not soft satchel
6. Items must be insured for full purchase price.
7. Items must be sent with tracking
8. Items lost or damaged in transit are the responsibility of the buyer. No rufunds will be given for lost items.
RETURNS AND REFUNDS PART #2
9. A picture must be taken & sent to me of the express box showing the shipping address before sending
10. Only after address confirmation by me, can the box be sent
11. Please send the tracking details via Etsy
12. Upon receipt of the item, we will assess it against the original condition when sent to you
13. If in original condition (no damage or alterations), with all materials returned, the refund will be granted
14. Refunds will be made within 5 days of receipt
NON REFUNDABLE ITEMS
1. If a returned item has been altered or damaged in any way it will NOT qualify for a refund.
2. If an item was resized by our jeweller it becomes considered a 'custom' item and will NOT qualify for a refund.
3. Items purchased on Lay-away / Payment plans do NOT qualify for a full refund. A 20% administration fee will be deducted from the refund price.
RESIZING
Most rings can be easily resized by your local jeweller or I am happy to have the ring resized for you (convo me for a quote), if you know your EXACT size. It is lovely to have your ring arrive ready to wear!
Sorry NO REFUNDS on resized rings.
LAW-AWAY / PAYMENT PLANS
We absolutely offer payment plans without interest! 3 equal and consecutive monthly payments with the first payment made as a deposit.
If you are unable to make a payment on time, please contact us. If we do not receive a message from you within 7 days or if the plan is cancelled, a 20% fee will be charged. This fee covers our time, administration costs, non-refundable processing & listing fees and the item being unavailable to purchase by others during the plan time.
GIFT WRAPPING AND PACKAGING
All items are quality boxed and beautifully gift wrapped.
We use recycled packaging as much as possible (bubble wrap, boxes, ribbon etc) as we strive to be as environmentally responsible as possible.
SHIPPING
All items are carefully wrapped and sent using express shipping. Once shipped, I cannot be responsible for delays caused by circumstances beyond my control ~ delays by shipping companies, customs, weather conditions, labour strikes etc.
Seller details
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