SugarByDesignAu is taking a short break
Reviews
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Madeleine on Jun 27, 2023
5 out of 5 starsBeautiful little toppers with such intricate details! A few extra delivered which was a lovely touch as I have bitter fingers and am less terrified of breaking one now :)
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Sign in with Apple user on May 27, 2023
5 out of 5 starsGorgeous sprinkles
Jodi responded on May 28, 2023
I am so pleased you liked than and those cupcakes look divine! 😍😍
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jaynebanana on May 17, 2023
5 out of 5 starsFantastic product and great customer service, answering my questions promptly! Made the Harry Potter cake look great!
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Creating Art with Sugar is so much fun, I hope you enjoy decorating with it as much as I adore making it
Shop members
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Jodi P
Owner, Creator
Food, creativity & art are my biggest passions.What better way to combine them all than with edible art. I've been a professional decorator for almost 20 years and still haven't lost the passion for it. Browsing should be as much fun as eating, Enjoy
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Robert
Taste Tester
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Custom and personalised orders
I am very happy to answer questions about custom order.
Please send images or ideas of what you’d like created, your event date, shipping address and budget if you have one. Additional charges may apply to custom orders.
Care instructions
Fondant must NOT be refrigerated.
All parcels will contain storage and handling instructions.
What is the best before time frame with fondant?
Nearly all the little creations in the shop have a 6-8 month shelf life.
Treat them as you would a bag of sugar in the kitchen pantry.
International Shipping
Lots of my beautiful customers are from international destinations, your edible product will travel to you in good condition.
Please allow time for shipping & customs as shipping costs are not refundable.
It will take a minimum of 10 days for your package to be delivered once it has left me.
I do not refund on items until a minimum of 30 days has expired.
*Sadly international shipping is currently on hold. .
My Decoration was damaged in the mail, what can I do about it?
If this is the case, I am truly sorry your piece was damaged. All
Items are packed in good condition and packed with care. However, sometimes the mail is a little rough. If you have a small break, just follow the instructions in your parcel.
If it looks unacceptable after repair or it is beyond repair, just send me a message. I will do my best to get a new piece to you ASAP ( if there is time) or we can discuss a return. Please don't hesitate to contact me.
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