I except payment by PayPal and debit and credit cards through Etsy.com

All purchased items will be dispatched within three working days of receipt of payment.
Shipping in the UK is sent by Royal Mail First Class.
International Shipping is by Royal Mail Airmail.
Cards will be posted by Royal Mail First Class in the U.K. and by Royal Mail Airmail everywhere else.
All shipped items will have proof of postage.
The buyer is responsible for any Customs Fees.
Packaging. All parcels will be securely packed in cellophane and cardboard for protection.

I am happy to answer any questions you might have.
Regards, Giuliana.

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom artwork order, for example) if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

As needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support.

If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services, and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy - I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Delivery - I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Business Transfers - If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance With Laws - I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally will keep your data for at least 7 years because it is required by UK law and for tax records.

Transfers of Personal Information Outside the EU

I may store and process your information through Etsy which is a US based company.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access - You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Change, restrict, delete - You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request or you can contact Etsy and ask them.

Complain - If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


How to Contact Me

For purposes of EU data protection law, I, Giuliana Lazzerini, am the data controller of your personal information. If you have any questions or concerns, you may contact me through the contact button on my shop. Alternately, you may mail me at:

Giuliana Lazzerini, blue tree gallery, 23 Bootham, York, North Yorkshire, YO30 7BW, England. United Kingdom