TheCoterieRibbons is taking a short break
Reviews
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Adeline on Aug 30, 2019
5 out of 5 starsMost beautiful ribbon. I love it. Great customer service and quick delivery.
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Lauren on Aug 27, 2019
5 out of 5 starsBeautiful quality, color, and packaging. Arrived in timely manner. Color as shown.
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lizz986 on Aug 5, 2019
5 out of 5 starsPerfection as always! Everything The Coterie creates is of the utmost quality and delivered swiftly. I can't wait to use these beauties!
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lizz986 on Aug 5, 2019
5 out of 5 starsPerfection as always! Everything The Coterie creates is of the utmost quality and delivered swiftly. I can't wait to use these beauties!
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lizz986 on Aug 5, 2019
5 out of 5 starsPerfection as always! Everything The Coterie creates is of the utmost quality and delivered swiftly. I can't wait to use these beauties!
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Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Custom and personalized orders
We offer custom and personalised orders and can specially dye your ribbon to a colour of your choosing.
Sizing details
Our seamless ribbon is available in 3 different widths:
0.5 inch
1.5 inch
2.5 inch
0.5 inch and 1.5 inch are most suitable for packaging, invitation suites, gift wrap, buttonholes/boutonnieres, flat lays and styling.
1.5 inch to 2.5 inch are best for bouquet wrapping, trailing streamers and more extravagant wrapping.
Our ribbon is hand torn and frayed and sometimes there can be slight widths variations of 1-2mm.
Care instructions
Our silk ribbons have been created to be kept, reused and repurposed. They can be gently hand washed using PH neutral soap in cold water and hung to dry. Please do not use harsh soap as natural dye is sensitive to PH changes and harsh chemicals and this can cause colour changes. If you are wrapping a bouquet and use flower food, please make sure you first wrap the stem with another fabric or parafilm and/or dry the stems before attaching the ribbon.
Please store your ribbons in a cool, dark spot to avoid fading.
The ribbons can be run through a hair straightener or low iron to remove any creases. If you prefer a slightly crinkled look, hang the ribbon and then lightly spritz with water and let air dry.
Gift wrapping and packaging
We are excited to announce we now only send your orders in zero waste 100% compostable and 100% biodegradable shipping bags.
We are the ONLY ribbon company in THE WORLD offering this sustainable shipping practice!
All ribbon comes packaged in muslin cotton drawstring bags for safe keeping.
0.5, 1.5 & 2.5 inch ribbon come rolled on wooden spool.
3.5 inch ribbons are packaged in muslin cotton drawstring bags.
Velvet ribbon does not come on spool or muslin bag and is wrapped with handmade paper.
We LOVE to wrap our orders and add special touches like wax seals.
If your order is a gift, please let us know and we will ensure it looks extra special!
Wholesale availability
Unfortunately, we do not offer wholesale.
Habotai Silk or Silk Velvet
We offer our ribbons in two finishes:
Habotai Silk or Silk Velvet
What is the difference?
The habotai silk is a light silk with a hand frayed edge.
Silk velvet is a plush silk/rayon blend. It has a hand frayed edge and does shed a little.
Returns
Please choose carefully as we do not offer refunds, store credits or exchanges including incorrect colour selections.
Due to the fast turnaround of orders, we cannot change your order or make changes once it has been placed.
It is the buyers responsibility to collect your order from the postal office. We do not refund for orders that have not been collected and are returned to sender.
Colours and Samples
Natural dyes produce unique and unusual tones. These tones tend to be more subtle but very beautiful. Dark shades on sheer silk - such as our black and navy - will always appear to be lighter when compared to chemical dyes on solid fabrics such a satin.
The most cost effective way to purchase samples is via the Sample Pack or Designer Selection or Bouquet Selection or Calligrapher Selection. All 4 packs offer a cost effective way to try a sample of all our widths and textures in your choice of colours.
Please remember we hand-dye and each batch does have slight colour variation.
Colour Variations
Habotai silk has a shimmering, iridescent appearance due to the triangular prism-like structure of the silk fibre, which allows the silk to refract incoming light at different angles, thus producing different colours. For this reason, we try to accurately photograph our ribbons in natural light but please understand colours may appear to be slightly different in real life when compared to photos or change depending on the lighting and surrounds. Although we follow the same recipe for each colour, there are slight colour variances in each batch due to the hand dyed process and natural plant materials we use. Habotai silk is sheer and the ribbon colour can look darker once it has been hand rolled onto the spool.
Placing an Order, Production Time and Shipping
Due to our busy packing schedule, once an order is placed we cannot make any changes to it. Thank you for understanding. All orders, regardless of worldwide location, ship within 1 -2 business days.
We are not liable for re-postage costs due to customer placing order using incorrect address, parcels not picked up and returned to sender.
Free Shipping for Domestic Postage
Within Australia via Australia Post Regular
International orders ship Australia Post without tracking with delivery 6-10 business days.
Purchase an Shipping Upgrade at Checkout:
Within Australia - Express Australia Post with insurance, tracking and signature on delivery
International orders -delivery 2-4 business days