ThePendantQueen
Handmade Glass Jewelry
Shop policies
Last updated on
December 20, 2014
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I ship from the Netherlands to: United States, Canada, International (Everywhere Else)
SHIPPING TIMES
INTERNATIONAL CUSTOMERS: Your orders will be sent standard airmail with no tracking, unless you have chosen to have your order sent with tracking.
Please be aware once shipped, parcels can take up to 4 weeks for delivery which is usually to the US and CANADA although (parcels usually arrive much sooner). Your location can also have an effect on shipping times or if it’s being held at customs for any reason. Therefore I cannot take responsibility for delays due to this nature.
PLEASE NOTE: If you're impatience and cannot wait the stated shipping times then please DO NOT purchase my items. If you have already purchased then please let me know within 24 hours and I will cancel your order. Once the maximum shipping time has passed I will happily answer any convos with regards to you order.
***If I get any aggressive convos as I have from time to time or emails due to this nature before the maximum time has passed demanding where parcels are or being totally unreasonable I will retaliate in just the same manner or I will not respond and report straight to etsy***
SHIPPING TIMES
INTERNATIONAL CUSTOMERS: Your orders will be sent standard airmail with no tracking, unless you have chosen to have your order sent with tracking.
Please be aware once shipped, parcels can take up to 4 weeks for delivery which is usually to the US and CANADA although (parcels usually arrive much sooner). Your location can also have an effect on shipping times or if it’s being held at customs for any reason. Therefore I cannot take responsibility for delays due to this nature.
PLEASE NOTE: If you're impatience and cannot wait the stated shipping times then please DO NOT purchase my items. If you have already purchased then please let me know within 24 hours and I will cancel your order. Once the maximum shipping time has passed I will happily answer any convos with regards to you order.
***If I get any aggressive convos as I have from time to time or emails due to this nature before the maximum time has passed demanding where parcels are or being totally unreasonable I will retaliate in just the same manner or I will not respond and report straight to etsy***
Shipping
I offer STANDARD SHIPPING by airmail which does NOT include *TRACKING*
TRACKED SHIPPING: Unless you upgrade to TRACKED SHIPPING there is no way I can track your order. Once your parcel is handed in at the post office without TRACKING it is out of my hands. If you're concerned about a package I suggest you contact your local customs office to see if it’s been held up there. It's not unknown for parcels to be lying around customs for weeks at a time.
If you wish to upgrade to tracked shipping please contact me. Whatever the total, your normal shipping amount will be deducted from this. I will send you a paypal invoice for the remainder at your request or amend the listing if you haven't already paid. A tracking number will be sent to you after your parcel has been shipped.
IMPORTANT NOTICE: When tracked I will ship to PayPal addresses ONLY! So please make sure it is up to date and current.
TRACKED SHIPPING: Unless you upgrade to TRACKED SHIPPING there is no way I can track your order. Once your parcel is handed in at the post office without TRACKING it is out of my hands. If you're concerned about a package I suggest you contact your local customs office to see if it’s been held up there. It's not unknown for parcels to be lying around customs for weeks at a time.
If you wish to upgrade to tracked shipping please contact me. Whatever the total, your normal shipping amount will be deducted from this. I will send you a paypal invoice for the remainder at your request or amend the listing if you haven't already paid. A tracking number will be sent to you after your parcel has been shipped.
IMPORTANT NOTICE: When tracked I will ship to PayPal addresses ONLY! So please make sure it is up to date and current.