TheStringEmpire

The String Empire

London, United Kingdom

TheStringEmpire is taking a short break

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Jenny Adlem

Contact shop owner

Jenny Adlem

Shop policies

Last updated on May 10, 2022

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Hello! Welcome to The String Empire!

I really want you to be 100% delighted with your purchases so if you have any questions, please do message me. Everything I make is handmade by me and is something I had fun making and would really like to keep for myself.

I will keep you updated at all stages of your purchase.

Thanks for visiting The String Empire!

www.thestringempire.blogspot.co.uk

Accepted payment methods

Paypal

Returns & exchanges

See item details for return and exchange eligibility.

Payment

Payment by Paypal is due upon purchase and your package will be posted within 2 working days of your payment clearing. Sometimes payment can take some time to clear. I will keep you updated but I'm afraid I cannot post anything until payment has cleared.

Any customs or duty fees on the items is your responsibility.

Shipping

All items are shipped within two working days.

DOMESTIC:
All items are sent First Class by Royal Mail.

INTERNATIONAL:
I send items to anywhere in the world. International shipping is sent by Royal Mail Airmail. This is not a trackable service and estimated delivery times are variable depending on the country.

Should you require a trackable service please contact me first for a price.

For international orders the buyer is responsible for any customs or duty fees.

Shipping costs do not include insurance. If you would like insurance please message me for a quote. If for whatever reason your shipping or insurance costs turn out to be less than quoted I will always happily refund the difference.

Please note I cannot be held responsible for any duty fees incurred at your end, nor can I be responsible for wandering packages if you have not taken out insurance.