Please take time to read our shop policies and feel free to ask should you have any questions or concerns. Our team will contact you within 24 hours.
Accepted payment methods
Returns & exchanges
Payment
Shipping
We design, sew and ship from our european workshops. The quality of sewing and design is equal in each one of the workshops no matter where in the EU they are located.
Shipping method: Registered Mail
Shipping confirmation and tracking number included. Please understand that we don't carry any responsibility for display methods of int. tracking systems.
!!! After shipping and giving you the tracking number - we don't carry any responsibility for the package shipped and cannot do anything for postal delays, losses, transportation damages or customs inspections delays. Those are processes we cannot control, foresee or influence in any regard !!!
Shipping is done within 5 working days upon receiving payment, this is the time needed for sewing and packaging of your items.
Delivery time is usually 7-14 working days for Europe and 9-16 working days for the rest of the world. Exceptions are possible due to int. or local post delays and customs delays. Please have understanding for this and allow your packages the time to arrive.
!!! Recently the delivery to USA may take up to ca. 45 business days due to strict Custom Inspections !!! This is an exception to usual delivery time and couldn't be foreseen. We cannot be held responsible for this circumstance, as it depends on US Customs Regulations.
As a customer you are responsible for understanding these policies upon purchasing any items at our Etsy Shop. By placing your order you comply with all of these terms and conditions.