ZooKshop

ZooK

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Announcement    All prices have been SLASHED!!!!!
REPEAT CUSTOMERS GET 10% DISCOUNT!

Announcement

Last updated on Nov 11, 2016

All prices have been SLASHED!!!!!
REPEAT CUSTOMERS GET 10% DISCOUNT!

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ZooK

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ZooK

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Shop policies

Last updated on April 29, 2022
Welcome to ZooK, based in the little town of Cheltenham, UK, and dedicated to bringing eccentric craft to your home.

All items are handmade in my little shared studio, where craft and creativity come first and all animals are well-loved and pampered before they come to you.


Where possible, materials are recycled or upcycled, and when possible, some profits go to tapir conservation - a deserving and underappreciated cause.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Payment

ZooK accepts Paypal payments made out to: katyshih [!at] hotmail.com. If you need to make a payment some other way, please feel free to convo me before making your purchase and I'll do my best to make this possible!

please try to pay within 7 days, and let me know if you need more time.
ZooK can also be contacted at Zookshop [!at] hotmail.co.uk.

Shipping

ZooK aims to ship items once or twice a week. If you need an item by a certain date, please contact me BEFORE making any purchases so I can make sure that this will be possible and I will do my very best to get items to you in time!

Items will be packaged with great care and attention so they arrive safely and in perfect condition. I try to keep postage costs down by recycling packaging wherever possible, and by using second-class post (or equivolent for international items), so that I can pass on my savings to you. If you would prefer your packaging to definitely be NEW, let me know beforehand so I can accommodate this.

As a default, I do NOT use tracked or signed for delivery services, INCLUDING for international orders. This is to keep your costs to a minimum.
If you require first-class, tracked, signed-for (or similar), or any insurance, PLEASE CONTACT ME IN ADVANCE for quotes, as I cannot be held liable for items posted which arrive damaged or go missing unless there has been a fault before posting.


International orders may take a while longer that UK orders - please ask me for an estimate of timings if this is a concern.

Additional policies and FAQs

ZooK aims to please, but it is just me in my little studio, working evenings and weekends around my full-time day job, so please bear this in mind when making purchases/enquiries!

thank you, hope you enjoy shopping with ZooK x