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Reviews
I make unique products for people who value craftsmanship, want to look different and are looking for a product to treasure and keep.
Accepted payment methods
Returns & exchanges
Payment
If you really aren't happy paying online I can accept personal cheques, but only from the UK. This method will delay delivery of your item, as the cheque will need to clear before I can ship your order.
Shipping
UK deliveries are via 1st class mail (usually 1-2 working days delivery).
INTERNATIONAL deliveries are via AIRMAIL which isn't tracked to keep postage prices as low as possible.
These services are provided by Royal Mail http://www.royalmail.com and their estimated delivery times are:
EUROPE - western Europe approx. 3 working days, eastern Europe approx. 5 working days.
US & REST OF THE WORLD - up to 7 working days.
I haven't listed postage prices for multiple items - please contact me to discuss if you're ordering multiple items.
As you can see, where possible I use the cheapest form of trackable shipping. If you have been waiting longer than the guide times given above for your order, please contact me so that I can take it up with the relevant shipping company.
Additional policies and FAQs
I am happy to take Alchemy and custom orders, get in touch.
I can supply pieces to certain stores wholesale, please get in touch to discuss.