I accept payments via PAYPAL.
Prompt payment after you place an order is appreciated, because all orders will be mailed and shipped ONLY after payment confirmation.
Digital files will be available instantly after payment.
If I don't receive any payment/confirmation within 7 days, your order will be cancelled.
I am not responsible for local fees and taxes that have to be paid by the buyer.

DIGITAL DOWNLOAD FILES
Orders will be shipped to your ETSY ADDRESS INSTANTLY after receipt of full payment.

MAIL ORDERS
I accept PAYPAL payments only and can ship all over the world.

The items will be shipped within 5 days from payment receipt, and I will send you confirmation as soon as the items are on their way.
I usually ship on Tuesdays and Fridays.

I ship with ITALIAN PRIORITY MAIL, which has (sorry) NO tracking number. Please, allow at least 15 to 20 days for the delivery in non European Countries.

My files and physical items are for PERSONAL USE (if not otherwise stated).
*** You CANNOT create print on demand items (CafePress, Zazzle and such), rubber, acrylic or clear stamps, digital cd collections, digital collage sheets or anything digital/tangible for re-sale. You CANNOT share them as free downloads/giveaways on blogs/Websites.
Copyright belongs to Kai-Zen Doodles and is not transferred with the purchase.
© KAI-ZEN DOODLES
For any questions, feel free to contact me at my Etsy Address.

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect
Placing an order you must provide me with information about your name, email address, postal address, payment information, the details of the product that you’re ordering, or additional personal information for a custom order.

How I use Information
I rely on a number of legal bases to collect, use, and share your information, including:
1) to provide my services: to fulfil your order, to settle disputes, or for customer support.
2) if needed to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
if needed for the purpose of my legitimate interests, such as for example compliance with the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
I share your personal information for very limited reasons and circumstances:
1) I share information with Etsy to provide you my services and under the Etsy Seller Policy and Terms of Use.
2) Sometimes I might use third parties to provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
3) I may collect, use, retain, and share your information to: respond to legal process or to government requests; enforce my agreements, terms and policies; prevent, investigate, and address fraud and other illegal activity, security, or technical issues; protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. For the Italian Law I must retain your data for at least 10 years.

Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

1) Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
2) Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
3) Object. You can object to my processing of some of your information based on my legitimate interests and receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
4) Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law I, Simona Cordara, am the data controller of your personal information. If you have any questions or concerns, you may contact me at zenatrix21 [!at] gmail.com