Privacy Policy
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This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or through its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including the Hungarian tax authorities, PayPal, Magyar Posta ("Hungarian Post"), Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
Information I Collect
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To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly via Etsy Conversations.
If you provide me with personally identifiable information about any third party (for such purposes as sending something you bought from me to them as gift, for example), it will be your sole responsibility to inform said third party about your sharing their personally identifiable information, and to obtain their consent to using their personally identifiable information for such a purpose.
How I protect your Information
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I have appropriate physical, technical, and administrative measures in place to maintain the accuracy, security, and lawful use of the personal data I process.
Why I Need Your Information and How I Use It
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I rely on a number of legal bases to collect, use, and share your information, including:
* as needed to provide my services, such as when I use your information to fulfil your order or return (getting it delivered, for example), to settle disputes, or to provide customer support;
* if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases as required by Hungarian tax laws, for example; and
* as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested, and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Note, please, that I do not operate a mailing list. Note also that in general, I also do not use regular email or Social Media sites (such as Instagram or Facebook and so on) for business purposes for reasons described below, under "How to Contact Me". If you have questions etc, you can contact me via Etsy (Etsy Conversations), preferably, or via email, if truly necessary.
Information Sharing and Disclosure
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Information about my customers is important to my business. I share your personal information for very limited reasons. and in limited circumstances, as follows:
* Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
* Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as postal services (primarily Magyar Posta, i.e. "Hungarian Post" (posta.hu)), delivery companies. and so on. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
* Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
* Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
I am required by the Hungarian tax authorities and law to keep an official record of all my sales. I am required to record your basic information (name and address), and a list of your purchases on an invoice. You'll receive a single, irreplaceable, official, physical copy of this invoice packaged alongside your order. Official, irreplaceable copies of this invoice will be processed and, when needed, handed in to the Hungarian tax authorities by my accountant as required by current Hungarian laws.
Data Retention
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I retain your personal information only for as long as necessary to provide you with my services, and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I store your data as long as I have legal obligations to do so under Hungarian and European laws.
Generally, I store secondary information (that your provided to me voluntarily, and which I'm not required to retain by law) as long as Etsy makes it available to me via its services.
Transfers of Personal Information Outside the EU
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I do not store or process your information through third-party hosting services in the US and other jurisdictions.
Keep in mind that third parties that get involved in the processing and delivery of your purchase may do so though, but, once again, this Privacy Policy does not apply to the practices of third parties that I do not own or control, such as the Hungarian tax authorities, Etsy, or the postal or delivery service that delivers mail to you. Note that these are examples only.
Your Rights
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If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
* Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me as described under "How to Contact me" below.
* Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons as referenced above, for example) I will generally delete your personal information upon request.
* Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
* Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
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For purposes of EU data protection law, I, Boda Szilvia, am the data controller of your personal information. If you have any questions or concerns, you may contact me via Etsy's internal solution "Etsy Conversations".
Alternately, you may email me at the address provided at the end of this paragraph. Note, however, that email should also be used carefully as it is also a 3rd party service that I do not have any control over in any respect or aspect, including technical, operational, legal, and so on. Again, I cannot and do not guarantee anything regarding third party services. My email address that you can use is: szilviaboda@yahoo.com
Note, please, that even though I may communicate with you via various social media services (such as Facebook or Instagram, for example), I do not have control over their policies, and I do not have control over their handling of your personally identifiable information (or any other data and information that you share on these sites.) Obviously, my Privacy Policy does not apply to them, and your sharing any data with anyone (including me) on these sites is your own sole responsibility, as per the various Policies, Terms and Conditions, and other legal agreements that you agreed to upon subscribing to these sites. I do not accept or process personally identifiable information for business purposes on such sites and services. I use only Etsy for that.