HandmadebyAmor is taking a short break
Reviews
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Bessniss on Oct 24, 2018
5 out of 5 starsBeautiful pendant! Love the autumn colors. Thanks for the pretty earring treat too. Very easy transaction , quickly shipped and the item is exactly as shown/described
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Bessniss on Sep 20, 2018
5 out of 5 starsSuch a beautiful necklace..one of a kind piece! I love it☺.Very easy transaction and quick shipper
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Ciri on Dec 28, 2017
5 out of 5 starsThis is such a beautiful pendant! I gave it to my cousin as a birthday gift, and she absolutely loves it! Communication with the owner/artist was excellent, and the pendant arrived very quickly from Ireland! I would not hesitate to shop here again!
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Julie on Oct 2, 2017
5 out of 5 starsThe earrings are just what I wanted to wear with brown outfits. Very pretty. Arrived sooner than expected.
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Bethany on Sep 25, 2017
5 out of 5 starsI wish I could give 10 stars! Not just for the gorgeous item, but for amazing customer service. The pictures do not give this item justice. They are beautiful and heavy! Not cheap. Totally worth the money. I WILL be telling my friends about this store! I recommend this store to everyone. The owner was so flexible, and just like her pieces she makes, a true angel! I can't thank her enough for meeting all my demands. Ireland to Ohio, and the ornaments were packaged generously. In cute shear blue bags with a card included, individually bagged/wrapped. I can't thank you enough for the amazing ornaments! So blessed to have heard your name.
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moondancer662 on Mar 13, 2017
5 out of 5 starsBreathtaking piece with extraordinary craftsmanship, plus seller is a pleasure to deal with. Very grateful to have my portable piece of Éirinn. Thank you!
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Kris on Dec 21, 2016
5 out of 5 starsWonderful! Quick shipping to the US. BEAUTIFULLY made, and gorgeously packaged, great communication. Buy with confidence from this shop.
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Kimberly on Sep 13, 2016
5 out of 5 starsI absolutely LOVE my new sea glass necklace! Shipping was so quick, too! Thanks!
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Irish-made treasure
Shop members
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Anne-Marie O'Rourke
Owner, Designer, Jewellery Artist
Irish Jewellery artist based in Dublin, Ireland. I wire wrap and bead jewellery, bookmarks and accessories. I use a lot of local materials, such as Irish marble and seaglass.
Production partners
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Huggle knits
Dublin, Ireland
Hugglenits (Maureen Murray) crochets some chains for me.
Shop policies
MATERIALS
I favour Irish materials such as Connemara marble, and the very rare beads I sometimes get my hands on in Kilkenny black, Cork red and Ulster white marbles. I am passionate about beach glass and sea pottery which I collect myself on the Dublin and Wicklow shores. At the same time, my local, Irish customers love the exotic gemstones that I pick up on my travels or buy from Etsy suppliers across the waters.
QUERIES
Your queries and questions are very welcome. Should you wish to know more about a piece, please do contact me via my shop contact button and I will get back to you as soon as possible. Please do take into account the difference in time zones :-)
CUSTOMER CARE
I come from a strong working background in customer care and believe in world class service as well as quality goods. Should you have any queries regarding a purchase I would ask you to contact me about it please so I can attend to it in a professional manner.
Accepted payment methods
Returns & exchanges
Cancellations
Payment
You can pay with your credit card via Paypal even if you don't have a Paypal Account. It's safe and easy! Paypal also provides the facility to pay by e-cheque but unfortunately, it does delay shipping of your item while I wait for the cheque to clear.
I now also offer DIRECT CHECKOUT as a payment option so you can use your credit or debit card without leaving the Etsy site.
Etsy gift cards are accepted.
Shipping
For certain pieces and destinations I offer registered post only. Other items I entrust to the regular Irish postal service from An Post, to keep the cost down for the buyer. This is an excellent service and generally very fast if Customs don't delay matters.
If you wish to upgrade to registered post, simply use the contact button and request it, preferably prior to purchase.
INTERNATIONAL SHIPPING
If your country is not specified in the shipping info, please feel free to contact me. Shipping to some European countries may be cheaper than initially stated for certain items. Unusual delays at international Customs are rare, but beyond my control.
PACKING
I present items nicely for gift giving in pouches or boxes. To avoid dents in transit, often the gift box will be a flat-packed pillow shape. Mailing this way also reduces the package size and therefore, the cost of shipping for the customer. Simply puff the box out, fold over the ends and pop the item in its pouch inside for presentation.
ANY OTHER TAXES OR DUTIES
Any possible extra customs/duties in your own country are, as is usual but unfortunately, the responsibility of the buyer, should they arise.
Additional policies and FAQs
Information I Collect:
To fulfil your order, you provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. I do not have access to your credit card number, bank details etc. Either Etsy or Paypal will simply notify me that you have paid for the order and how much you paid. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.
Why I Need Your Information and How I Use It:
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as (1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
I do not send unsolicited marketing/promotion emails nor ask you to sign up for any newsletter/similar.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons such as engaging postal services and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies, principally the postal services in Ireland and in your country. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving promotional messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Anne-Marie O’Rourke, am the data controller of your personal information. If you have any questions or concerns, you may contact me at orourkeannemarie [!at] yahoo.ie. Alternately, you may mail me at:
Anne-Marie O’Rourke, 1 St Patrick’s Court, Clanbrassil St., Dublin 8, Ireland.