Announcement
Please note that my production time is currently 4-6 weeks from the date of purchase.
Featured items
Items
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Reviews
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Ichigotan on Apr 4, 2024
5 out of 5 starsAmazing article, as described, very good quality - good communication
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Chris on Mar 7, 2024
5 out of 5 starsBeautiful, and amazing. Comfortable to wear. Slept with it on the first night
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Abby on Apr 9, 2024
5 out of 5 starsAbsolutely stunning craftsmanship! So so soft on the inside, and the custom pattern is perfect. Customer service was unmatched - I had a small issue with my order, and Wade handled it immediately, no questions asked. I would buy from this shop again in a heartbeat.
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sev on Apr 4, 2024
5 out of 5 starsIt really was a rush order! Got all items to me incredibly quickly, much faster than expected when compared to previous orders.
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Ashleigh on Mar 28, 2024
5 out of 5 starsThis collar means so much to me, I'm so incredibly grateful to the seller for his excellent work. It is absolutely stunning 🖤
About DevilishDevices
Shop members
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Wade Matteson
Marketer, Owner, Customer Service, Creator, Designer
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Dana Matteson
Assistant, Bookkeeper, Owner
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
What's the turnaround on my order?
This depends largely on the complexity of your order and where it falls in with other orders that I may be working on at the time. My processing time is 4-6 weeks from the date of purchase. Most items will be completed in 1-3 days, once I get to them. I'm a swift worker, but I take the time necessary to assure that your item(s) are carefully made.
If your order is time sensitive (e.g. birthday/christmas gift) please reach out to me and ask about my current production time.
Is your packaging discreet?
Your secret is safe with us! We ship all of our items in either plain poly mailers or in plain cardboard boxes with nothing more than a shipping label and some clear packing tape. The return address will read "Matteson Leatherworks LLC"
Shipping Policies
All packages ship via USPS and can be tracked here on Etsy or via the USPS website. I am not responsible for mishandled or lost orders in the mail.
IMPORT TAXES: Please be aware that international orders may be subject to import taxes. This is a tax that your country's government imposes on packages over a certain value, which varies from country to country. Your package may also be subject to an additional processing fee.
Since these fees are imposed by and payable to your country's government, I (Devilish Devices) am not responsible for, nor do I have any control over them. If this is of any concern to you, I advise that you take the time to review your country's policies on this matter.
Returns and exchanges
I do not accept returns or exchanges for items that have been customized. In this case, customized means any item with custom lettering, designs, or size that is outside of my listed sizes.
I will accept exchanges as long as I am contacted within 3 days of delivery, and the item is mailed back to me within 7 days of delivery.
The item(s) must be returned to me in it's original condition. Any item returned to me used, or damaged will not be exchanged and can be returned to the buyer at the buyer's expense.
Please note that your device screen may display colors that vary slightly from the true color of your items. Items are dyed by hand, slight color variation is expected. By ordering from my shop you agree to this policy.
How to cancel an order
Cancellations requested within 24 hours from purchase will be refunded in full.
Can I wear my stuff in the shower?
NEVER saturate any leather items in water! I treat my products with balms and finishes that offer water resistance. This will keep them safe from light amounts of moisture such as sweat, light rain etc, but showering/bathing with your leather items on will ruin them. If your items get wet, simply dry them as quickly as possible with a clean dry towel.
Sizing details
How to size:
Using a soft measuring tape, measure the circumference of the wearer's neck. Please make sure the tape is flush against the skin. Not tight or loose. If your measurement does not land on a quarter inch mark, please round up to the nearest 1/4". This will be the measurement I will need! DO NOT add or subtract from this measurement. I make the necessary adjustments to assure a proper fit.
If a soft measuring tape is not available, you can use something like a shoestring and measure that against a ruler.
Just got my item! Why is the leather so stiff?
This is simply because your item hasn't been broken in yet. Most of our items are made from vegetable tanned leather (not to be confused with vegan leather). This type of leather starts out stiff, but with use, it will become soft & supple. It will even develop a unique patina over the years. It's a thing of beauty and a testament to the leather's quality!
What type of leather do you use?
I use a variety of different leathers, but most of my products are made from vegetable tanned leather from some of the best tanneries in the US.
Vegetable-tanned leather referrs to a tanning process which utilizes natural tannins from tree bark. This ancient method of leather tanning has been in existence for over 5,000 years! The natural tanning process leaves the leather with unique variations in shade and color.
The vegetable tanning process produces some of the sturdiest, most durable leathers available. Vegetable tanned leather is more ridged than some other leathers, however, it does get wonderfully soft and pliant over time and will gradually develop a beautiful & unique patina.
Care instructions
When making my items, I use oils and balms to hydrate and condition the leather. Most of my items are then sealed with an beeswax based finish to protect the leather from moisture. You shouldn't need to condition the leather strait away eventhough it may feel stiff; it just needs to be broken in.
If you want to pick up a conditioner, I strongly recommend "Smiths Leather balm" which you can easily find online. It is inexpensive, all natural and smells AMAZING.
Apply a small amount every 6 months to a year.
If your item gets wet, quickly dry it with a towel. Additionally, you can clean your item with a damp cloth then buff dry.