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Anonymous on May 31, 2013
1 out of 5 starsI found these boxes and planned all my centerpieces around them. I ordered them on May 5th for a party to be held May 26th. A week before the party I emailed for an update on shipping. I got a response that she was on vacation but would try to respond in 24-48 hours. I got no response so a few days later I sent a note asking to cancel the order because I needed to come up with a new plan and was running out of time. Again I got no response. A few days later I sent another email asking for a refund....she issued it but did not respond until I sent another email asking about the refund. VERY POOR communication and never any response as to why the order did not ship or when she planned to ship it. Creating new centerpieces just a few days before my sons graduation party was stress that I certainly did not need.
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Anonymous on May 22, 2013
1 out of 5 starsHIGHLY DISAPPOINTED in this order. After communicating with the seller previous to making the order, we received our order in the wrong color and not completed. The seller did give us a slight refund for the unfinished part; however, it was completely unprofessional to send a bride an unfinished order with no instructions 3 days before the wedding. HIGHLY DISAPPOINTED and would not recommend doing business with Deitra Conley
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Anonymous on Apr 29, 2013
1 out of 5 stars3/19 - was told I'd receive final product w/in 3 weeks of purchase n3/22 - purchased product n4/10 and 4/15 - send email asking for update as still no proofs n4/19 -received first proof (past 3 week final product date already) n4/19 - sent revisions to proof n4/24 - no revised proof. sent followup email with no response n4/26 still no response. sent email to cancel order nThis is such a shame. Beautiful product, horrible service. Now my wedding is 4 weeks away and I have no programs. Will have to pay rush order fee elsewhere. :(