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loganlesley13 on Dec 28, 2023
5 out of 5 starsRachel responded on Dec 31, 2023
Thank you so much for your 5-star review!
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Sarah on Dec 1, 2023
5 out of 5 starsUnable to use on phone but easy to use on computer. Everyone loved the end product- great value made Xmas cards way easier this year!
Rachel responded on Dec 5, 2023
Sarah, thank you so much for taking the time to leave feedback and a 5-star review! It means a lot to me to hear that the template I provided made creating your Christmas cards easier and more enjoyable :) Regarding the use of the template on mobile devices, I completely understand the convenience of having everything accessible on your phone. Canva is designed to be user-friendly on all devices, and you can use it either through a mobile browser or by downloading the Canva app. The Canva app, in particular, might provide a smoother experience for your mobile needs. If you haven't tried it yet, I highly recommend it. And of course, if you have any questions or need help with mobile access, I’m here to help! Happy Holidays!
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KidCardFiesta on Nov 23, 2023
5 out of 5 starsI love it! Thank you.
Rachel responded on Nov 25, 2023
Thank you so much for your 5-star review! I'm so glad you love this template! Enjoy!
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Kayla on Mar 16, 2023
5 out of 5 starsOrdered for my sister's engagement party - absolutely loved the design and it was so easy to edit! I asked the seller for help with something and she helped right away!
Rachel responded on May 30, 2023
Kayla, thank you so much for your amazing 5-star review! We're thrilled that you loved the design and found it easy to edit. It was a pleasure assisting you promptly. Your support means a lot to us!
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Muhammet Bilal on Mar 1, 2023
3 out of 5 starsThe product was sent too late. I'm disappointed
Rachel responded on May 30, 2023
Hi Muhammet! I apologize for any disappointment caused by the delay in receiving your product. I would like to clarify that in the case of our templates, they are all sent electronically via Templett.com once your order is placed. To ensure a smooth process, the link to access your files will be sent to the email address associated with your Etsy account at the time of purchase. For future orders, if you haven't received the email with your access link or are experiencing any difficulties, please reach out to us right away via direct message on Etsy so we can promptly resolve the matter. We value your satisfaction and genuinely appreciate your feedback. We are committed to improving our services to provide a better experience for all of our customers.
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Megan on Nov 1, 2022
1 out of 5 starsNever got the link to edit. Reached out to the shop multiple times with no answer in return. Had to open a claim to get refunded.