Hellhound Vintage Privacy Policy

Last Updated: 8/2/19

Introduction

Welcome to Hellhound Vintage on Etsy (our “Etsy storefront“). Hellhound Vintage ("Hellhound") is committed to protecting your online safety and privacy when visiting our Etsy storefront. We have therefore adopted the policy below regarding the privacy rights of our online visitors (the "Privacy Policy") which guides how we collect, store and use the information you provide us online. Please read the Privacy Policy so that you can enjoy the features we have made available via our Etsy storefront. Visiting our Etsy storefront and placing an order with us signifies your acceptance of the Privacy Policy, and to the transfer, collection, processing and use of your personally identifiable information by Hellhound Vintage. If you do not agree to the terms of this Privacy Policy, please do not provide us with any information and do not place an order with us. Please remember that this storefront and the servers that make it available are located in the United States.

Information We Collect

What You Directly Provide Us

We collect information you provide directly to us, such as when you place an order, contact us for customer support or otherwise communicate with us. To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us). This information may include: name, account username, email address, payment information, phone number, postal address, and other information you choose to provide.
You may delete your Etsy account at any time and for any reason, but keep in mind that we may retain certain information about you for up to 7 years as required by law, or for legitimate business purposes to the extent permitted by law. For instance, we keep details about your transaction, including the type of transaction, date and time an order was made, item details, amount charged, email address, postal address and other related transaction details for up to 7 years for tax purposes.

How We Use Information

We rely on a number of legal bases to collect, use and share your information, including:
Provide and deliver the products that you request, including, for example, to fulfill your order or to settle disputes;
Help you efficiently access your account information;
Send or facilitate communications between you and Hellhound, such as estimated times of arrival;
Monitor and analyze trends and usage;
Administer a contest or promotion;
Provide and improve customer support to users;
Send emails containing information and updates pertaining to your order;
When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list, to send occasional company news, updates, related product or administrative information;
To comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use
To Carry out any other purpose for which the information was collected.

Disclosing Information to Outside Parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our store policies, or protect ours or others rights, property, or safety.
Etsy
We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service Providers
Hellhound uses third party vendors to perform certain business-related functions. Examples of such vendors include shipping companies such as United States Postal Service, Ship Station and Stamps.com and email list management services such as Squarespace and Mail Chimp. This means that some third party vendors will have access to your personally identifiable information, including but not limited to name, email address, phone number, and billing and shipping addresses. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Analytics Services Provided by Others
We may allow third parties to provide analytics services to us. For example, we use Google Analytics. These entities may use cookies, web beacons and other technologies to collect information about your use of the Website, including your IP address, User Content, User Content viewed, time spent on User Content, and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content and better understand your online activity.
We will share your personal information with these third parties, but only to the extent necessary to perform these services.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser setting. Like most websites, if you turn your cookies off, some of the features on the Website may not function properly.
Business Acquisitions
If we sell or otherwise transfer part or the whole of Hellhound or our assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, liquidation), your information such as name, email address and any other information collected through the Website may be among the items sold or transferred. You will continue to be able to delete your account. The buyer or transferee will have to honor the commitments we have made in this Privacy Policy.

Compliance Laws

We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b)enforce our agreements, terms and policies; (c ) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d)protect the rights, property, and safety of my customers, or others.


Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 7 years.

Your Rights
If you reside in certain territories, including the EU, you have an number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply online in certain limited cases. We describe these rights below:
Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Chang, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain, If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

Minors Under the Age of 18

We do not offer goods or services to, or target, persons under the age of 18. If you are under 18 years of age, please be sure to read this policy with your parents or legal guardians and ask questions about things you do not understand.

A Special Note for Parents and Legal Guardians

In compliance with the Children's Online Privacy Protection Act of 1998, 15 U.S.C. § § 6501-06 and 16 C.F.R. § § 312.1-312.12, no one under age 13 may use or provide any personal information to us. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information to us. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at contactus [!at] hellhoundvintage.com.

In addition, Hellhound does not permit children under 18 years of age to place orders via our Etsy storefront without their parent's or guardian's express consent and approval. By placing an order through our Etsy storefront, you represent (i) you are not under 18 years of age or (ii) your parent or guardian has approved of your registration with Hellhound or has provided us his or her personal information in lieu of yours. As used herein, "you" refers to all users over the age of 18, and the parent/guardian of users under 18 years of age who have registered with Hellhound, as applicable.

Modifications to this Privacy Policy

We expressly reserve the right to change this Privacy Policy from time to time. If we do, we will notify you before the new Policy goes into effect by posting a notice on our Hellhound Vintage Etsy storefront homepage. You acknowledge and agree that it is your responsibility to familiarize yourself with any modifications before the effective date. Your continued use of our Etsy storefront after the effective date will constitute acknowledgement of the new Policy and agreement that it will be applied to all information shared with us. If you do not want information you provide following the effective date of the amended Policy to be subject to such amended Policy, you must stop using the Hellhound Vintage Etsy storefront before the effective date. We encourage you to periodically review the Privacy Policy for the latest information on our privacy practices.

Where Information Is Processed

Hellhound is based in the United States. Although we welcome users from all over the world, keep in mind that no matter where you live, you consent to the processing and transfer of information in and to the U.S. and other countries. We want you to know this because the laws of the United States and those of other countries where your information is processed might not be as comprehensive or protective as laws in the country where you live. For example, when a user who is located in the European Union ("EU") chooses to post information that will be publicly disclosed, that user is responsible for ensuring that such information conforms to all local data protection laws. Hellhound is not responsible under the EU local data protection laws for user-posted information. Also, while you are in another country, know that your information may be made available to government or law enforcement requests.

California Online Privacy Protection Act Compliance

Beginning on January 1, 2005, California Civil Code Section 1798.83 permits our visitors who are California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. Hellhound does not share your personally identifiable information with third parties for the third parties’ direct marketing purposes. To make such a request, please send an e-mail to contactus [!at] hellhoundvintage.com or send a letter to:

Hellhound Vintage
PO Box 26581
Los Angeles, CA 90026

Return Policy
Please also visit our Return Policy, which is incorporated herein by this reference, establishing our return policy governing orders placed via our Etsy storefront.

Contacting Hellhound
If there are any questions regarding this Privacy Policy you may contact us using the information below.
Hellhound Vintage
PO Box 26581
Los Angeles, CA 90026
Email Address: contactus [!at] hellhoundvintage.com