Announcement
Items marked "SALE" are the last of their kind - take advantage of discounted stock before they're gone ~*foreverrr*~ (plus all orders come with a couple of freebies).
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Find more of my work at www.jen-collins.com
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Reviews
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Amy on Nov 30, 2018
5 out of 5 starsLove it so much! Quickly deliver and great quality. Thank you xx
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Emily on Oct 9, 2018
5 out of 5 starsFast delivery and great quality. Purr-fect for my cat loving friend.
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宮谷 典子 on Oct 5, 2018
5 out of 5 starsThank you for your beautiful print💕 It's so stunning and I have already flamed on my living room. I love my calico cat sleeping on the couch in front of your print🐅🐈💕
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yrantho on Aug 20, 2018
5 out of 5 starsBeautiful print. Bright, vibrant colours. Shipped in good time and well protected on its way here. Perfect!
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cheryl on Aug 18, 2018
5 out of 5 starsHello Jen! Sorry for the delay here, but there was certainly no delay with my order...I got it quick. AND, oh my, THANK YOU BUNCHES for the extra special extras! The cards are going to be great snail mail to some of my crafty, creative friends! That was such a good surprise! Cheers, Cheryl Preston
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Sophie on Aug 15, 2018
5 out of 5 starsLove this bag & use it every day! My package also included a lovely handwritten note as well as some postcards and a free greetings card. Would definitely order again 😊
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Caroline on Jul 3, 2018
5 out of 5 starsJust what my daughter wanted but sadly arrived unwearable due to bent pin, however Jen cheerfully sent a replacement which we are anticipating will arrive soon.
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barbzhj on May 20, 2018
5 out of 5 starsLovely, friendly service! And I really loved the extra postcards.
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Jayni on Apr 17, 2018
5 out of 5 starsBeautiful print, fast shipping with sturdy packaging, even came with some bonus gifties. Thank you!!
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Emily on Mar 20, 2018
5 out of 5 starsAlways so thrilled to receive packages from Jen! Beautiful pieces, nice and generous extras, and quick shipping!
About hellojencollins
Illustration by Jen Collins
Shop members
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Jen Collins
Owner
Shop policies
Accepted payment methods
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Payment
Shipping
Delivery within UK
Orders are posted via Royal Mail First Class. Deliveries take an estimated 1-2 working days.
International Delivery
Orders are posted via Royal Mail International Standard (Airmail) and do not include a tracking number. Deliveries take an estimated 7 working days.
Countries outside of the UK may on occasion charge customs fees that are additional to the original shipping cost; these charges are the recipient's responsibility.
Please note that the above delivery times are estimates and, on rare occasion, shipping can take longer. If you haven't received your order within 28 working days, please contact me.
If, for some reason, I'm unable to post your item within five working days (I'm just one tiny person, after all) I'll get in touch and let you know.
Additional policies and FAQs
Copyright note:
Purchase does not transfer copyright ownership. Please do not use my work without permission, or claim it as your own.
Privacy
1. Your Privacy
We respect your right to privacy and collect no personal information about you when you visit hellojencollins.etsy.com (the "Site"), unless you volunteer personal details through contacting us or purchasing goods. We are committed to ensuring the privacy of your information and process data in accordance with the responsibilities outlined by the GDPR.
2. Cookies
The Site runs on the platform Etsy. By continuing to browse the Site you are agreeing to the use of cookies as outlined in their Privacy Policy: https://www.etsy.com/uk/legal/privacy
3. Use of Information
Information you provide to the Site will be used:
• as needed to provide our services as requested, such as fulfilling orders or providing customer support (this includes with service providers; I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.)
• compliance with Etsy's Privacy Policy and Terms of Service.
• if necessary to comply with a legal obligation or to co-operate with any government, industry or regulatory authority.
4. Etsy Convos
The Site contains a messaging platform in order to provide a means of communicating with us.
By using Etsy Convos, you are confirming that we can use the information you submit to contact you. Use of this contact form does not provide consent to be included on any mailing lists nor receive marketing emails.
The personal information you provide will only be used in relation to communicating with you via Etsy Convos (or via email if we are unable to contact you) or to co-operate with any government, industry or regulatory authority.
5. Disclosure of Information
Unless you have expressly authorised us to do so, we will never disclose your personal information to any third party except where disclosure relates to the purposes for which the information was collected (stated in item 3 above).
We do not, and will never, provide your personal information to any external organisation for their own marketing purposes.
6. Checking or Updating Personal Information
You have the following rights, in certain circumstances and subject to applicable exemptions, in relation to your personal data:
• the right to access the personal data that is held about you
•the right to require us to rectify any inaccuracies in your personal data
•the right to require us to erase your personal data
•the right to object to our use of your personal data or the way in which it is processed.
Please note that to help protect your privacy; steps are taken to verify your identity before granting access to personal data. If you would like to exercise any of these rights, please submit a request via hello [!at] jen-collins.com.
7. Changes to Privacy Policy
This Privacy Policy may be amended or updated from time to time. If changes are made that affect how your personal information is used you will be notified by email. You agree to be bound by the Privacy Policy that is in effect at the time you access and use the Site.
This privacy policy was last updated on 24 May 2018