hiddengarden11 is taking a short break
Reviews
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Claire on Apr 12, 2014
5 out of 5 starsBeautiful ring and would definitely order through seller again. Thank you :)
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Goran on Dec 5, 2013
5 out of 5 starsGreat piece of art work, very original and beautiful! Perfect gift! Vanja & Morana are great, very easy going and we had great communication from day one. Shipment was prompt! All recommendations!
If there's a question that is not answered in the sections below, feel free to contact us anytime.
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Dragi kupci iz Hrvatske, dobrodosli u nas Etsy Shop :)
Ako ovdje ne nadjete informacije koje vas zanimaju, slobodno nam se javite s pitanjima :)
Accepted payment methods
Returns & exchanges
Payment
★ Paypal
★ Credit Cards
In case you don't have a PayPal account you can still pay for the item with your credit card ( for a certain amount of times,before you reach Paypal's limit and have to open an account) if you follow a few simple steps:
★ When you get to 'Checkout', first confirm your address.
★ For your payment method choose Paypal (your credit card info will be asked later).
★ Simply click on “Pay with Paypal” and ignore the "Do you have a Paypal account?" question.
★ Fill out the credit card info and you're good to go!
★ Cancellation policy: If the payment is not received, all sales will be canceled after 2 days.
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Dragi kupci iz Hrvatske,
ako nemate Paypal,odredjeni broj transakcija mozete obaviti kreditnom karticom preko Paypalovog checkout servisa:
★ Kad odete na 'Checkout', prvo potvrdite svoju adresu.
★ Odaberite Paypal kao metodu placanja (informacije o kreditnoj kartici cete upisati poslije).
★ Kliknite na 'Pay with Paypal' i ignorirajte 'Do you have a Paypal account?' pitanje.
★ Ispunite informacije o kreditnoj kartici i to je to!
Kontaktirajte nas za vise informacija ili ako imate pitanja :)
Shipping
★ Shipping: We will ship the item/s from Croatia within 2-4 business days of receiving payment via Air mail for overseas and regular mail for Europe.
Don't worry, after your order has been shipped, you will be notified by email :)
★ Approximate delivery time: this will vary according to your location. It shouldn't take longer than 10 days for Europe, between 15-25 for USA and Canada and between 15-25 days for the rest of the World.
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★ IMPORTANT ★
After you've purchased an item, we will ship it to your ETSY ADDRESS. In case you want us to ship the item to an address other than the one you listed on Etsy, PLEASE SPECIFY that in the 'note to seller' and write down the address where you want your item to go.
★ Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
★ Buyers are responsible for knowing and abiding by any import restrictions to their country from Croatia.
Additional policies and FAQs
Well, if that's the case we would like to ask you to contact us first and we'll do our best to resolve the issue. Sometimes these things happen due to bad weather, alien abductions and other circumstances that are out of our control.
Just stay calm and let us know what happened, we are sure we'll work something out :)
★ CUSTOM ORDERS & WHOLESALE: If you are interested, we are more than happy to discuss this. Contact us for more details.
★ FEEDBACK: Customer satisfaction is very important to us. If you are happy with your purchased item, please leave us a positive feedback. If you are not happy with your order for any reason, let us know first and we will work it out.
★ PLEASE NOTE: All pieces are created by hand, using different flowers and plants, so no two items are identical. Please allow for slight variances from what is shown in the photos.
The resin is waterproof, but it's still best to take of the ring before showering/ bathing or entering a pool.
Minor imperfections may result such as tiny bubbles or tiny pieces of dust. This adds character and uniqueness to each handmade item but does not diminish the quality or beauty of the item.
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★ Now go and buy some pretty things from our shop ★