Items bought must be paid for straight away. If we do not receive any payment from you after 72 hours, we will take steps to cancel the transaction negative feedback.
If you would really love to purchase something but can't pay for it right away, please send us a convo and we'll change the title of the listing to 'Reserved for (your name)' and hold it for you for up to a week.
We currently only accept payment by Paypal.

We will ship your item to the Etsy address unless specified. If you would like it to go to a different address, please send us a convo or include it in the 'Message to Seller'.
Your items will be shipped up to two working days after payment is received. It usually takes an average of 2 weeks for items to arrive at a destination outside the UK. Please keep in mind that international shipments may take between 6 to 8 weeks to arrive because of customs regulations.

Insurance is highly recommended, as we cannot be responsible for losses or breakages once the items have been shipped. If you would like to purchase additional insurance, please send us a convo so we send you an updated invoice.

Tracking numbers are not provided unless you ask for it*. Please ask us about this before you purchase the items. If you would like a tracking number for your package, please send us a message asking for it to be sent via Royal Mail 'Airsure'. This additional fee will then be added to your invoice. You can then pay for your item once we have revised the postage costs.

*US Customers, please note - From Jan 01 2013, all items sent to the US will have a tracking number provided. This is reflected in the cost of postage.

Increased security measures for items sent from outside the US means that your package might take longer than the average 2 week period to get to you. Please keep this in mind when making your purchase.

Thank you!

Please get in touch with us if you would like to commission anything.