This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information (HOW you paid. Etsy does not provide us with any card numbers or sensitive information!), and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (color changes, birthday numbers, children's names, etc for example).

2. Why I Need Your Information and How I Use It

I collect data that you have provided to Etsy during the purchasing process. I also collect any data you choose to send me via messages on Etsy or emails. I only collect what information is needed to provide my services. I will then use this information to fulfil your order, to settle disputes, or to provide customer support should you request it. In short, I use your information to provide the services you requested and in my legitimate interest to improve my services and to remain in compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy - I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Service providers (USPS) - I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services. For example, USPS will receive your name and mailing address but no other information as it is not needed in order for them to deliver your package.

Compliance with laws - I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

5. Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal
information upon request. Keep in mind that some of this data is stored by Etsy and we have no way of editing or deleting it. You would want to contact them to resolve these issues.

Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons. I currently do not use your information in this way. If that were to change you would be notified immediately.

Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Jennifer Cool, am the data controller of your personal information. If you have any questions or concerns, you may contact me at jcoolcreations@yahoo.com. Alternately, you may mail me at:

Jennifer Cool,
PO Box 120
Paisley, OR 97636