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We want to give you the best shopping experience and will always strive to offer the best service we can. If you have *any* questions at all about anything please do get in touch with us and we'll be happy to help!
Accepted payment methods
Returns & exchanges
Payment
Orders may only be cancelled prior to items being shipped.
We are not responsible for extra customs, import charges or tax fees incurred by the purchaser upon receiving the order.
Shipping
Multiple purchases maybe be combined to save on shipping costs at your request.
All items are sent uninsured via the Swedish National Postal Service as regular air/land mail. Registered/Insured mail available by request at cost.
Please note that shipping from Sweden to USA can take between 5 to 14 working days. Within Europe approx. 1 week. We will inform you as soon as your items have been dispatched.
Additional policies and FAQs
We guarantee that all items on our store are hand made with love and care by Jen & Tricks.