jmayoriginals' Shop Policies
hello & welcome to my shop. hope you enjoy your visit.
all items are crocheted, knit, sewn, carded, combed, felted, sculpted, dyed, etc. in a smoke-free but but-friendly studio. have a look around ~ you might see something you like.
you have the option of paying for your purchase through PayPal or Etsy's Direct Checkout. Etsy Gift Cards also accepted here! payment is expected within 24 hours of purchase. item will be relisted for sale 48 hours after non-payment. please contact me if there are any questions or concerns regarding payment.
**PLEASE NOTE** :: due to hospitalization, any items purchased between March 23 and April 2, 2014 will ship on or about April 5, 2014. shipping information will be provided at that time. your patience is greatly appreciated. ~jean
under normal circumstances, orders generally ship within 3 business days of payment clearance via USPS First Class or First Class International Mail. shipping charges are based on weight and in line with current USPS postal rates. any shipping overages of $1USD or more will be promptly refunded. tracking, where applicable, is included at no extra cost. International customers are responsible for any customs fees due your country. should you require a shipping upgrade, please contact me.
Refunds and Exchanges
if you are dissatisfied in any way with your purchase, please do not hesitate to contact me to discuss resolution.
Additional Policies and FAQs
i'm sorry, but i do not accept custom orders. my design process is too spontaneous to work within another's creative vision.
wholesale inquiries will be carefully considered. i do not consign any of my items at this time.
Last Updated April 3, 2014