Announcement
Dear Buyers,
Please send me a convo If you have any questions or problems about your purchase.
Most the pillows come with pillow inserts. If you need just the cover, please contact us.
**Please note: If you would like to buy just the cover, please make sure you have
your pillow insert at least 2" larger than the pillow cover to fit.**
Please read the description carefully before you make your purchase.
If you have any questions, please feel free to contact us.
Custom options are available for size, backing fabric and colors.
Please convo me via Etsy convo, NOT VIA EMAIL.
Please allow up to 3-5 days for item to ship and an additional
3-6 business days for domestic delivery.
1-2 weeks for international delivery.
You will be emailed tracking info on the day of shipping.
Refund policy
For the made to order items, we do not accept returns or exchanges.
We only accept returns in some items. Please check the detail and the policy before you check out.
Buyer should contact us within 30 days of the delivery.
If for any reason you are unsatisfied I do offer your money-back.
We will refund purchase price, (excluding shipping costs), if for ANY reason you are unhappy with product. The product must be returned in original condition.
Return shipping is your responsibility, and it is recommended that you return item with tracking #, seller is not responsible for lost items.
Please note that" free shipping" for domestic (US) buyer's. Since there is no longer a stated shipping charge for the customer, I've changed my policy to state that we will refund the cost of returned items, minus a 25% restocking fee. This amount is roughly equivalent to what we spend on postage and shipping materials on any given order.
Hope you love your order. If not, by any chance upon arrival, please contact me before leaving feedback, as I'm always willing to provide any changes, refunds, exchanges, or help.
If you have any questions please just convo me via Etsy convo and I will get back to you.
Please click like and Follow us on Facebook for new arrival items, promotions and giveaways! :
Say hello on my
Facebook: joomk
Twitter: joomklangsin
Instagram: joomklangsin
Thank you !!
Joom
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Reviews
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Sandy on Apr 30, 2024
5 out of 5 starsI love the simplicity of the unique design. The color and size is perfect for my loveseat. It arrived quickly and was beautifully packaged. Thank you!
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Diane on Mar 13, 2024
5 out of 5 starsThis pillow is just lovely and the pink coloration is classy looking. Thank you for the quick shipping.
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Diane on Mar 13, 2024
5 out of 5 starsThis design is lovely. I do like a touch of Asian art here and there. The gold is rich looking and the velvet backing compliments the look. I am very pleased.
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Diane on Mar 13, 2024
5 out of 5 starsThis pillow is sweet. The color contrast enhances the design and I enjoy the small size.
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Carole on Mar 8, 2024
5 out of 5 starsOnce again a beautiful pillow to add to my collection. The artwork is always colorful & creative. Fast delivery
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Terrie on Feb 1, 2024
5 out of 5 starsI am a teacher and I love using it to take papers too and from school.
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forness2321 on Jan 26, 2024
5 out of 5 starsVery cute pillow! Just what I wanted and arrived in a timely manner. It was packaged with care and included a bonus note card!
About joom
Welcome to Joom Design!
Shop members
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joom
Owner, Maker, Designer, Curator
Artist, designer,illustrator, crafter, traveler and boston terrier lover. Please follow to see more my creations!
Production partners
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Hmong Indigo Batik Village
Nan, Thailand
Hand stamped intricate batik.
Shop policies
Accepted payment methods