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Reviews
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Catherine on Apr 20, 2024
5 out of 5 starsThank you for the words to say when I didn't know what to say. I've experienced deep grief from unexpected loss and still have no idea what to say to others. I know what not to say, but struggle with words that don't suck. This card was perfect.
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Annie on Apr 8, 2024
5 out of 5 starsLove cards like this, will be giving it to a close friend with a heartfelt message
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jenflex1 on Apr 1, 2024
5 out of 5 starsGreat quality, fast ship, responsive service, will buy from this seller again.
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Karen on Mar 17, 2024
5 out of 5 starsSentiments are beautifully written. Resonates with any one who has experienced loss.
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tresorssimples on Oct 30, 2023
5 out of 5 starsLove everything from Kwohtations! As someone who's gone through some rough times, her products really spoke to me. They're all so thoughtfully created with such an understanding of how to give and show thanks, appreciation, support, and love. I've purchased a bunch of items from the shop to say thank you to people who have supported me and also to gift to a friend who is going through a hard time right now. Knowing what to say during hard times can be delicate and tricky at times but all the items in this shop are a WONDERFUL starting point if not more. Highly recommend!!!
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Chops on Apr 22, 2024
5 out of 5 starsThis card says it all and actually brings tears to my eyes. Thank you for creating such a wonderful card. I will definitely be a return customer.
About Kwohtations
ABOUT KWOHTATIONS
Shop members
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Janine Kwoh
Owner, Artist
Janine is a 30-something year-old living and working in Brooklyn, NY. An insatiable people-watcher, she delights in finding the remarkable in the seemingly mundane, but often finds inspiration by reflecting on her own amateur attempts at life.
Production partners
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A washi tape manuacturer
China
Produces washi tape based on my original illustrations
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Screenprinter
Los Alamitos, CA
Screenprints bandanas
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Screenprinter
VT, United States
Screenprints designs onto tote bag
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A print shop
Chicago, IL
DTG Printer
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
WHEN WILL MY ORDER SHIP?
Orders generally ship within 7 - 10 business days (often sooner). Thank you for your patience! Each card is handmade, packed, and shipped by one real, over-caffeinated human working as fast as she can (hi!).
HOW DO ORDERS SHIP?
Orders ship via USPS, either via First Class Mail or Priority Mail, depending on selected shipping preferences and weight (packages over 13 oz must be shipping via Priority Mail).
HOW LONG DOES SHIPPING TAKE?
All packages ship from Brooklyn, NY. Packages sent within the U.S. via First Class Mail are generally delivered within three to six business days. Priority Mail packages are generally delivered within three days of shipping within the U.S. However, USPS does not guarantee within a certain time frame for First Class or Priority Mail.
DO YOU SHIP INTERNATIONALLY?
Yes! Please note that international packages sent via First Class International cannot be tracked through USPS, and that transit times are variable. Packages have been delivered anywhere between 7 and 24 business days. USPS also does not provide tracking for these packages, and we cannot guarantee delivery. Kwohtations is not responsible for any additional customs tariffs or charges that your country imposes on your package, nor can we predict what they might be.
CAN I TRACK MY ORDER?
You will receive a USPS tracking number for all First Class and Priority packages once your order ships. Please note that the USPS tracking is not always reliable.
WHAT'S YOUR RETURN POLICY?
Unused, unopened merchandise in original packaging and in new condition purchased from the Kwohtations online shop can be returned for a refund within 30 days of the customer’s receipt of order. Shipping costs will not be refunded. Kwohtations items purchased through other retailers must be returned in accordance with their respective policies.
To return products, contact info@kwohtations.com.
Returns must be shipped via a traceable parcel carrier (e.g. insured USPS, FedEx, UPS)
Kwohtations will not refund shipping costs for the return of items, and is not responsible for any packages lost by the carrier.
Returns should be sent to: Kwohtations / 950 Fulton St. PO Box 380418 / Brooklyn, NY 11238
WHAT IF SOMETHING COMES DAMAGED OR DEFECTIVE?
Items shipped in error or received damaged can be returned for refund within 5 days of customer’s receipt of order. Kwohtations will refund ground shipping costs for the return of any item shipped in error or received damaged and/or defective. Damaged packaging should be kept for inspection by the carrier. Please see above for notification and shipping instruction
WHAT IF A PACKAGE GOES MISSING OR IS UNDELIVERED?
Kwohtations is not responsible for lost, stolen, or otherwise undeliverable packages. We will work with you to the best of our ability to ensure your package is delivered without issue. It is the customer’s responsibility to provide accurate and complete shipping information, including floor, suite, or apartment numbers where applicable. Once an item is shipped out, we unfortunately have no additional way to track your package other than using the tracking number and contacting USPS. If you are having a difficult time locating your package, please contact your local post office. Kwohtations is not responsible for any packages lost by the carrier.
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