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Anonymous on Jan 23, 2013
3 out of 5 starsThe product, in the end, was decent and well made. n nThat said, I would not buy from this seller again. I purchased the print on 12/2, which I considered to be well before Christmas. It surprised me that the shipping price was so incredibly high, but I really loved the piece, so decided I would pay it. When I purchased the piece, I got a note from the seller saying that I should expect the shipment to go out by 12/18 at the latest and that she would keep me posted. Since this was for Christmas, that was perfect. n nOn 12/22, when I realized I did not have the gift, I reached out to the seller, having heard nothing from her since 12/2. She said she didn't realize I wanted it for Christmas and offered to refund completely or to ship after Christmas and refund shipping charges. n nWe came to an agreement which was that I would still get it shipped, she would refund shipping charges (which she did), and that she would let me know when the gift shipped. n nOn 1/7, when I still hadn't heard from her, I reached out to Regina again and she informed me that the piece had shipped. n nMy biggest complaint is that there was no communication with the seller that I did not initiate. Even at the end, when things had gone wrong (and I would expect she would reach out to tell me that something had shipped), I heard nothing until I reached out. n nI have purchased products from Etsy for many years, and this was my most frustrating transaction. Regina's products are good, but I would suggest speaking to her specifically about timing before you buy if you are on any sort of timeline.