lucie0ellen is taking a short break
Reviews
-
Hannah on Dec 19, 2018
5 out of 5 starsLovely sized little book, nice colour, will make a perfect gift for my super bookworm friend :D
-
-
Lynne on Oct 2, 2018
5 out of 5 starsLoved my brooch! It arrived quickly was well packaged and I am keen to wear it
-
-
Joshua Tucker on Aug 7, 2018
5 out of 5 starsI bought these for my wife for her birthday. She loves them! Great quality and they shipped quickly. Thank you so much Lucie!
-
Janet on Jul 31, 2018
5 out of 5 starsSuperfast delivery of really cute and absolutely unique tote, exactly as advertised. 100% happy with purchase!
-
-
-
Shop policies
I make a diverse and ever changing collection of handcut wooden jewellery. I make everything myself in my garden studio in East London.
Accepted payment methods
Returns & exchanges
Cancellations
Payment
If you need to cancel your purchase, please inform me within 24 hours.
Shipping
Items are shipped to your ETSY ADDRESS, please let me know if you would like you item shipped elsewhere!
Items will be shipped by First Class Post within the U.K, and via regular Airmail to everywhere else.
Approximate delivery times
UK 1st Class 2-3 working days
EU Airmail 3-7 working days
USA + Canada 7-10 working days
Australia 7-14 working days
Rest of world 7-14 working days
Please be aware that these are estimated guidelines only. Items may be held up in customs in which case will take longer to arrive.
Items to outside the UK are sent by regular Airmail, therefore there is no tracking number. If you would like your items tracked please contact me first to discuss prices.
Please be aware that I ship from the UK.
Customers outside the E.U. are responsible for any customs charges set by their own country. I will not mark packages as a 'gift' on customs labels - it's illegal!
Items will come beautifully packaged in a patterned envelope, and are shipped either in a padded envelope or a postal box.
ITEMS LOST IN THE MAIL
In line with the Royal Mail lost mail policy, items are considered lost after 15 working days within the UK, 20 working days within Europe and 25 working days within the rest of the world. If your item has not arrived within this time please contact me. No refunds or replacements will be sent before this time.
After care - The best way to keep chain shiny is to store it in a sealable bag or jewellery box as air can make the chain dull. Keep the chain away from water, and any perfume or lotion (make sure you put their perfume /lotion on and let it dry before putting the necklace on, etc). If the chain looks dull it can be polished carefully with a soft cloth, or you can buy special cloths which have a small amount of silver polish soaked into them.
Thanks!