Announcement
❤ Thank you for visiting! Our production time is currently 1-2 business days BEFORE shipping. We are not able to rush orders at this time. All pieces are HANDMADE TO ORDER. Please note that Saturdays and Sundays are not considered business days when you calculate the estimated ship date.
Please send us a message trough ETSY (do NOT email us as our inbox gets flooded with automatic notifications) if you have any questions about your order.
SHIPPING OPTIONS
Shipping time is in addition to the production time (currently 1-2 business days *BEFORE* shipping). Please make sure to double check the shipping address to make sure it is correct after you place your order.
❤ Within the US, most packages shipped with standard USPS first mail class get delivered in 3 to 7 days. However, the time frame is not guaranteed by USPS and some packages may experience delays.
❤ Orders shipped with the "Priority Shipping" usually get delivered in 2-4 business days (Sundays not included), but please note that USPS does not guarantee the delivery within this time frame and some packages may experience delays.
★ We ship Monday-Friday, and you will be notified via email once your order has shipped.
RETURN POLICY:
Please review the item description and product pictures carefully before placing an order to make sure the finished product will meet your expectations. If something is unclear in the item description and you would like more information please message us through Etsy prior to ordering.
★ If we made a mistake on the order or you received a defective piece we will gladly fix it at no charge to you.
★ Please note: most of our designs are personalized jewelry pieces hand crafted to order and are NOT eligible for a refund as they are hand made to order.
★ Infinity bracelets custom made to size are NOT eligible for a refund. Bracelets that need to be reworked to a different size will incur a rework fee of $10.
★ Multiple item orders are NOT eligible for a refund.
★ All returns will incur a 15% restocking fee. Shipping charges are non-refundable.
★The items in our shop are not intended for small children under 6 years old as they may be a potential choking hazard. Never leave a child unsupervised while wearing a jewelry product. Do not allow children to chew on jewelry pieces or put them in their mouths.★
We DO NOT include pricing information on the packing slips as Etsy automatically emails you an invoice at the time of purchase and a lot of my items are shipped as gifts.
***INTERNATIONAL BUYERS - please review my shop's shipping policies prior to ordering as your country's customs office may charge you additional import duties, taxes, and charges that are not within my control.***
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Reviews
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Tammy on May 9, 2024
5 out of 5 starsLove the bracelet. The charms are dainty. I would definitely purchase from this seller again
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Sheila on May 8, 2024
5 out of 5 starsI just love this bracelet!! It was exactly as described. I received the bracelet earlier than stated.
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Mary White on May 3, 2024
5 out of 5 starsBeautiful gift for my granddaughter after the loss of her mother!
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Ann on Apr 19, 2024
5 out of 5 starsI absolutely love my bracelet and this shop is amazing, and communication has been wonderful! This is the second bracelet I have purchased and I am so happy! The bracelet shipped so fast. Just amazing service and shop 💓
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Chelsea on May 4, 2024
5 out of 5 starsSeller was very helpful and was able to meet my special request for replacement charms.
About MadiesCharms
Hand crafted, personalized jewelry that tells your unique story...
Shop members
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Madie
Owner, Designer, Photographer
Designer & creator. I love making jewelry that have unique and personal stories behind each piece!
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Emanuel
Owner, Operations, Shipper
Husband and the behind the scenes guy. He's meticulous and has a good eye for making sure everything is nice and shiny.
Shop policies
Accepted payment methods