nanicoldine
nani coldine
Cologne, Germany
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Shop policies
Last updated on
May 9, 2022
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STORE POLICIES for Nani Coldine on http://www.etsy.com
We want our Etsy customers to have an enjoyable, convenient and most importantly secure shopping experience. With that in mind, please have our store policy for your reference. Please read through the policies carefully prior to placing an order. If you have any questions please contact us.
We want our Etsy customers to have an enjoyable, convenient and most importantly secure shopping experience. With that in mind, please have our store policy for your reference. Please read through the policies carefully prior to placing an order. If you have any questions please contact us.
Accepted payment methods
Returns & exchanges
See item details for return and exchange eligibility.
Payment
We only accept prepayments for your orders. We prefer Paypal and domestic bank transfer (Germany). Shipment will be made after funds have cleared the bank.
The stated price does not include the shipping costs. Furthermore the buyer pays additional costs, like custom duties etc.
Payment or any contact is expected immediately after completion of sale. If no payment is received or contact made within 5 business days we will cancel the sale.
If more time is needed please contact us.
The stated price does not include the shipping costs. Furthermore the buyer pays additional costs, like custom duties etc.
Payment or any contact is expected immediately after completion of sale. If no payment is received or contact made within 5 business days we will cancel the sale.
If more time is needed please contact us.
Shipping
All items in our shop are in stock and ready for shipping within 1-3 business days from the time your payment is received.
We only combine shipping for multiple purchases by request. We will immediately contact you and give you the new shipping price.
PLEASE consider insurance if you are worried, we are not responsible for lost or damaged items. Otherwise your items are going to be mailed with no confirmation.
We are not responsible for the delays caused by the customs clearance.
International customers are responsible for any custom fees charged by their country. Generally, custom fees are due on orders over $30~$40. Please check the policies of your government as each country has different policies on this matter. We apologize in advance, but we will not mark your package as a gift, nor will be misrepresent the value of the package.
We will ship to the address provided by etsy.com. Please make sure your address is correct. It is not our responsibility if you give an incorrect address.
We only combine shipping for multiple purchases by request. We will immediately contact you and give you the new shipping price.
PLEASE consider insurance if you are worried, we are not responsible for lost or damaged items. Otherwise your items are going to be mailed with no confirmation.
We are not responsible for the delays caused by the customs clearance.
International customers are responsible for any custom fees charged by their country. Generally, custom fees are due on orders over $30~$40. Please check the policies of your government as each country has different policies on this matter. We apologize in advance, but we will not mark your package as a gift, nor will be misrepresent the value of the package.
We will ship to the address provided by etsy.com. Please make sure your address is correct. It is not our responsibility if you give an incorrect address.
Additional policies and FAQs
We are firmly committed to protect your privacy. Ordering with us is safe and secure. We do not sell or disclose any of your personal information to third parties for any purpose. We appreciate your interaction with us and we are committed to protect your personal information as we would our own. All information submitted to Nani Coldine is kept confidential. No personal information, such as email addresses, home addresses, telephone numbers and all other contact information is sold or distributed.