oldflourhouse is taking a short break
Reviews
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Sarah on Dec 15, 2021
5 out of 5 starsGorgeous tree ornament for my daughter and son in law as new parents. Packaged well, arrived safely. Feels very delicate so will need to be kept safe
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Madeline on Dec 11, 2021
5 out of 5 starsI love my ornament! It turned out so well. I had a little trouble with delivery but was contacted quickly by the owner and it was resolved in no time.
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Suzanne on Dec 8, 2021
5 out of 5 starsI was so happy with the ornaments I ordered last year, I ordered again this year. The quality is wonderful and the service spectacular !!
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abbyjo5297 on Dec 6, 2021
5 out of 5 starsI love this ornament! I messaged the shop owner with some questions beforehand, and she answered them beautifully - and the ornaments came in perfectly! I got 3 different home address ornaments, as me and 2 friends of mine bought our first house this year, and they were in love with them. I've been looking for something like this for a while, and am thrilled with these! Thank you!
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Aeternum Albums on Dec 3, 2021
5 out of 5 starsAbsolutely brilliant, was a present for a friend who had just got engaged and she loved it!
Welcome to Old Flour House
Shop members
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Alex Mills
Owner, Maker, Photographer
The one girl team behind Old Flour House!
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Can you rush my order?
I always get your orders in the post as quickly as possible. If you need your order in a hurry please contact me before ordering. I'll always be honest about what is possible!
Although I will try, I can't always accommodate rush order requests left at the checkout.
International Orders
I have options for both standard and tracked orders, please select your preference at the checkout.
**Unless you select the tracked option at the checkout your parcel will be sent as standard**
I always obtain proof of postage when sending your orders however unless you select tracked we will not be able to give you any additional information on the location of your package.
European Orders- items are not considered lost until it has been 20 working days. If you do feel your item is missing please feel free to contact us.
Other International Orders- items are not considered lost until it has been 25 working days. If you do feel your item is missing please feel free to contact us.
Canada Shipping Delays
Canada is currently experiencing delays with the post. Items seem to be taking at least 6 weeks to arrive. I am currently only offering tracked shipping to Canada as a result of this. Apologies for the increase in cost however it is the only way to make sure your order gets to you safely!
How Long will my Order Take to Arrive?
UK orders are sent 2nd class with Royal Mail (unless the 1st class upgrade is selected at the checkout.) 2nd class post usually takes 3 working days to arrive. 1st class usually arrives the next working day.
International orders are sent with standard delivery (unless the tracked option is selected at the checkout.)
The delivery aim to most of Europe is within 5 working days.
The delivery aim to the USA/ Rest of World is within 10 working days.
These are the aims given by Royal Mail; however, international orders do often take longer than this.
At busy periods, please allow at least an extra week for your order to arrive.
Unfortunately, I can't control or be responsible for any delays with the post!
Seller details
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