reinojacheguei

Plush Toys, OOAK Dolls, BOS Pages and Fairy Dust

reinojacheguei is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

reinojacheguei is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on February 17, 2016

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Hello Everyone and welcome!
I want you to have a wonderful experience at Reino Já Cheguei.

My name is Claudia, I'm a teacher, I'm from Portugal and I am a mother of 2 children: a 10 year old boy and a 7 year old girl.
I have always been a very creative person, and after I wrote my first story book for children, I had to make all of those characters real. I can't stop drawing new ones because they are jumping up and down in my head, begging to be born...
Finally my drawings are coming alive!
What's fantasy and what's reality in my kingdom?
You tell me...

Please read this information carefully before you place your order.
For any doubt please contact me!

Returns & exchanges

See item details for return and exchange eligibility.

Payment

The only accepted payment method is PayPal.
All orders will be shipped within 3 days of cleared payment. Please have payment to us within 3 days after purchase otherwise the sale will be canceled. If this doesn't work for you please let me know so I can work something out.

Taxes:
-- International Buyers are responsible for all customs fees or taxes. Buyers are responsible for knowing and abiding by any import restrictions to their country from Portugal.

Pagamentos para Portugal - poderão ser efectuados por transferência bancária. Para isso basta enviar-me um e-mail (referir qual a peça pretendida depois de a adicionar no Etsy) ou escolher a opção de pagamento - Others.

Shipping

Everything in my shop is ready to be shipped.

The items are shipped from Portugal, using National Post. All the mail will be registered and it will be sent 1 -5 days after payment is received and cleared.
If you want some delivery insurance you can contact me to arrange other options.
The mail will be sent to Etsy address. If you want to receive it in another address you have to let me know.

The shipping costs are based on the package's weight plus packaging
.shipment by CTT, Portuguese Posts:

http://www.ctt.pt/fectt/wcmservlet/ctt/empresas/correio/envio_internacional/correio_rapido/correioazul.html

Delivery:
. Portugal - 1 business day

. International (please be patient, sometimes there could be some delivery delays like national holidays):
- Europe - 3/4 business days, it depends on your local post office.

- out of Europe - 4/7 working days, it depends on your local post office. Sometimes it can take 7-10 working days due to large traffic correspondence volume or staying at customs for some days.

Shipping delays may occur during festive periods.

Additional policies and FAQs

Please have payment to us within 3 days after purchase otherwise the sale will be canceled.

I'm located in Portugal. Please note that you can be in a different time zone, so it may take some time to get back to your conversation.

I´ll try to put all feedback from the process as quickly as possible.

Thank you for buying my pieces :))
Cláudia