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Esmelida on Feb 17, 2024
5 out of 5 starsBetter than expected. Thank you for the beautiful pieces. Brings joy to our work space.
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Greg on Oct 31, 2023
5 out of 5 starsI have been searching for vases to fill our contemporary home for ages. Yesterday, my quest finally came to an end. I received all 16 vases in perfect condition. Quality and craftsmanship was exceptional. I feel very fortunate that I was able to buy these amazing pieces as a set of 16. You just can't find that anywhere. Thanks again Sara for taking the time make these for us!
Sara responded on Feb 14, 2024
THANK YOU Greg ~ I’m so glad the pieces made it overseas safely. I’m honored that you have showcased my pieces so gorgeously in the specially made niches! just WOW! Sara Paloma
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A on Sep 18, 2023
1 out of 5 starsNever received my order after contacting her 3 times
Sara responded on Feb 15, 2024
Hi A.Valls - as per our many convos, I know it can be confusing when part of your order arrives quickly (a “Ships Now” set), while the other sets you ordered take much longer (“Made To Order” sets). I always try to answer buyer messages quickly, but sometimes I am offline for the weekend, so your 3 late night messages did get by me till Monday. Apologies. I’m hoping that you are liking the completed collection, as I have not heard back. Sara Paloma
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A on Sep 18, 2023
1 out of 5 starsI never received my order. I placed a big order June 25 and it’s still has not arrived. I want a refund
Sara responded on Feb 15, 2024
Hi A.Valls - as per our many convos, I know it can be confusing when part of your order arrives quickly (a “Ships Now” set), while the other sets you ordered take much longer (“Made To Order” sets). I always try to answer buyer messages quickly, but sometimes I am offline for the weekend, so your 3 late night messages did get by me till Monday. Apologies. I’m hoping that you are liking the completed collection, as I have not heard back. Sara Paloma
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Deborah on Jul 20, 2023
5 out of 5 starsReceived the vase after a very long wait, and was well worth it. Her artistry is impeccable. Thank you, Sara for the extra surprise...
Sara responded on Feb 15, 2024
I’m so glad you like the piece and the little extra one. I know it’s long wait for my handmade pieces, and I’m so grateful that you feel it was worth the wait! - Sara Paloma
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Deborah on Jul 6, 2023
5 out of 5 starsSara's vases are simply gorgeous. Unique modern shape and color, look great together as a set. Very skilled artistry that were worth the wait.
Sara responded on Feb 15, 2024
Thank You Deborah for collecting my work and taking the time to post a review. I’m so glad they are working well in your space! - Sara Paloma
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Kimberly on May 13, 2023
5 out of 5 starsWOW! I received my vases and they are magnificent! LOVE LOVE LOVE!!!!! They look perfect with my decor. You are an Amazing Artist! Thank you again for the free vase. Love it! I Loved them so much I ordered the 3 large Bottle Vases in matte black!
Sara responded on Feb 15, 2024
Thank you Kimberly for the lovely words and for continuing to collect me work ! I’m finishing up your latest additions this week and hope they all work wonderfully together! - Sara Paloma
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Andrea on Apr 4, 2023
1 out of 5 starsThe product looks amazing which is why I ordered it and even knowing it would take time. I have always had great responses from every vendor on Etsy if I have questions or from them if there is a delay/issue with production or shipping. But I have never received any correspondence about a delay or any other issues but I waited a few days after the expected date of arrival before I just got frustrated - maybe I should have waited for a response before cancelling the order but... anyway, after cancelling, I still didn't get a response. Who knows the issues on their part, but my experience with customer service wasn't so great.
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