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pkherold2002 on Oct 8, 2014
2 out of 5 starsI am rating this a 2 due to my over all experience with this seller. The ribbon is as described but the seller was not forthcoming nor honest. Thankfully I had screenshots of the listing. I had to go to PayPal to get a refund and then this ribbon was finally sent. I had communicated with seller that I neede this ribbon and she was not accomadating at all. Since it was her fault the other ribbon was out of stock she should have contacted me to let me know and find out how I wanted to proceed rather than hold one of the ribbons hostage while she waited for the other to arrive from China. She also could have been honest when I messaged her but she was afraid to lose a sale I guess. Just a bad experience all the way around.
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pkherold2002 on Oct 8, 2014
1 out of 5 starsI ordered this ribbon thinking it was in stock. Nothing in the listing stated it was not. Only after I had paid and contacted the seller did I find out it was on order. I communicated I needed it ASAP and was told an approximate time for it to be in. I asked to be notified when it arrived as I had a customer who had ordered a product to be made with it. When I didn't get notified that it was in I asked for my money back as I couldn't wait any longer. I was then told I couldn't get a refund and seller said it was listed that it was on order. Luckily I had screen shots to prove otherwise. I had to go to PayPal to get a refund. All I ask is honesty. The seller had the other ribbon and could have mailed it right away or even asked how I wanted it handled. I found out that she had sold it all to a wholwsaler & couldn't fill mine
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