talktothesun

• stamps are designed and carved by hand using knives and carving tools from our original illustration. each stamp will be slightly unique once another every time it is carved.
• we use 10mm thick japanese soft rubber block. the block color may vary. adding handle/backing is optional.
• stamps are not edible and cannot be used on food for hygiene reasons.
• keep them away from the reach of children as some stamps are small.
• we test each stamp before packing. it means we stamp the image on the packaging or backing/handle with inks each time the stamp is carved. we clean it with stamp cleaner before packing. however, small ink stain may remain on the stamp surface but it is not faulty or damaged.
> more guides as below

the easiest way to clean stamp surface is to wash gently with soapy water, rinse, and allow to air dry. (if your stamp is backed with MDF board, only put water to rubber block or try the next tip)
you can also use use stamp cleaner or oil based make-up remover, apply gently with with the palms of your hands, soft tissue paper, makeup cotton pads/buds or soft kitchen paper towels. then, dabbing the stamp gently with wet tissue paper for final cleaning.
you could also use a kneaded eraser or stamp scrubber (with soft fluffy micro fiber).
never rub, scrub or wipe your stamp – the friction will damage the surface.

ink pads are non toxic and acid free. if you put the ink in the mouth accidentally, wipe it off by tissues or something like that as soon as possible. when children can gargle, make them rinse their mouth with water. If small children are not able to gargle, make them drink water or milk to dilute as much as possible. if they feel bad, consult a doctor.
ink pads do not contain dangerous substances such as heavy metals, we have no information about the change in the condition in case of ingestion by children with an allergy. keep our products out of reach of children when no adults supervise.

hand carved rubber stamp is made of soft rubber. please avoid heat, rough handling or harsh cleaning.
• store your stamps in a box away from heat and sunlight. clear plastic filing boxes or wooden box with paper lining or paper boxes are great for storing.
• always handle stamps gently. apply ink by pressing the ink pad onto the stamp. if you use water based paint instead of ink, use a sponge to dab the paint onto the stamp. Never rub the stamp on the ink pad or brush with coarse paint brushes – this will damage the stamp.

• all rights reserved Ⓒtalktothesun
• PERSONAL USE / LIMITED USE ONLY - craft projects for personal use (e.g. making greeting cards for your friends or stamping on planners, making handmade gifts, etc.) - artists and crafters may be allowed to use talktothesun’s stamps on their handmade craftwork for sale under the following conditions: • much appreciated to credit “Ⓒtalktothesun” • you may use talktothesun’s stamps to create your handmade craftwork for sale in small quantity. all of your craftwork for sale with talktothesun’s stamps must be individually stamped by hand, produced by hand and designed by you. no machinery, no digital tools or no 3rd party manufacturer’s or designers’ involved.
contact us for further details.

• JAPAN POST International Air Packet / 3-8-week delivery time / for some countries online tracking is not available
• Japan post EMS - tracked & signed / insured / phone number required / average 1-4-week delivery time
• UGX/DHL - tracked & signed / partially insured / phone number required / on demand delivery option available to set delivery preference via online. unable to ship to "remote delivery area" based on zip codes in this list (https://bit.ly/3Xe48g) & po box addresses. remote delivery charge USD28 will be charged in addition / 5-14 business-day delivery time
• JP REGISTERED AIRMAIL LETTER - tracked & signed / not insured (limited to block prints only)

we only accept under the following conditions:
• must contact us prior to return arrangements within 14 days from the date of delivery
• items must be unwrapped and unused in original condition and water proofed, bubble wrapped or boxed
• must be shipped back within 30 days from the date of delivery
• shipments must be tracked shipping marked as "returned goods" on customs form
• must inform us tracking no
• return shipment costs must be covered by buyer
• if any damages or loss during transit, buyers are responsible
• if the returned items were not in original conditions as promised, we neither refund nor return the goods
• personalized items, ink pads, textile & all promotional and sale items are NONRETURNABLE
• no exchanges accepted

talktothesun is registered at the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR). My Dual System Licensing partner for the collection, sorting & recycling of the packaging is ACTIVATE by RECLAY.

please ensure that all received packaging is disposed accordingly locally.

• JAPAN POST E-packet light to: Australia, Austria, Belgium, Canada, Croatia, Czech Republic, Estonia, Denmark, Finland, France, Germany, Guam, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Italy, Latvia, Lithuania, Malaysia, Malta, New Zealand, Noway, Portugal, Singapore, Slovenia, South Korea, Sweden, Switzerland, Taiwan, Thailand and The Netherlands, the UK, and the USA.
(there are expected delays for this shipping method. shipping updates to EMS, DHL EXPRESS and UGX-USA only is available. contact us for assistance.)
• JAPAN POST EMS to: Brazil, China, India, Mexico, Philippines and the UAE

• shipping upgrade to Japan post EMS, DHL or Japan post UGX-USA only is available.

Due to the new EU customs regulations for imported small valued parcels entering EU countries, a flat €3 customs fee per HS code plus local postal handling fees (€8-€21 approx. varies by country) may be charged by your local post office upon delivery. (You would be required to pay prior to the delivery via online, upon delivery in person or at the post office counter.) Please note that these fees are determined by the EU government and are the buyer's responsibility.

For France buyers, Etsy will collect €2 upon checkout as it is not Customs fee like the rest of EU countries but a handling fee charged on each imported small valued parcel.