Announcement
♥ Thank you so much for visiting tensixeleven ♥
Thank you for supporting small businesses!!
Please read my shop policies:
Everything in my shop is made by me with love and a smile. I appreciate you visiting. All messages will be answered within 24 hours. I do accept special orders so please just ask! If it can be done, I will be happy to do it for you, let's get creative! Much of my positive feedback is from creating custom orders with my customers.
tensixeleven shop policies:
*Payment*
I accept PayPal or major credit cards through Etsy's direct checkout. Items will ship once payment has been processed.
*Returns*
All items, since custom made, are final sale and cannot be returned. If there are any problems at all with your order, please message me! I want you to be happy!
*Shipping*
Shipping time is two weeks from date of order. If you have a more urgent need, just let me know! I can accommodate a certain amount of rushed orders. Shipping fees are always the responsibility of the buyer. I do not cover shipping fees for any reason. I do not refund shipping fees. Once shipped, your purchase will be received within 72 hours.
**Post Office PRIORITY MAIL FLAT RATE Shipping Costs Increased 60 cents on 1-28-2014 to include tracking and insurance**
~Size Medium, Priority flat rate boxes, $12.95 includes tracking and up to $50 insurance - fits up to 4 mugs
~Size Large, Priority flat rate boxes, $17.95 includes tracking and up to $50 insurance - fits 5 mugs
***I am not responsible for lost, damaged or delayed packages***
I am proud to share that 5% of every purchase will be donated to the Leukemia and Lymphoma Society in 2013.
In 2012, we donated 5% of all sales to March of Dimes.
In 2013, we donated 5% of all sales to Leukemia and Lymphoma Society.
Thank you!
Sarah ♥
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Reviews
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Laura on May 17, 2014
5 out of 5 starsSarah was so patient with questions and created such a wonderful, personalized gift for me to give my grandfather (who does a crossword everyday!). The mug looks awesome and my grandfather loved it!
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Carolyn on May 15, 2014
4 out of 5 starsI loved it! Slightly bigger wording would've been better but it's perfect :D
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Anonymous on May 12, 2013
5 out of 5 starsI had asked Sarah a HUGE favor when I ordered this adorable set of mugs for my mother's birthday. And, although it must have been inconvenient to receive such an unusual request to write in a different language, she readily agreed to do so. They came out wonderfully, and my mother was very satisfied with the mugs. The only thing that was a problem was the amount of time it took to deliver them, but in the end, they were worth the wait!
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